CallRail vs Kixie

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	CallRailCallRail	KixieKixie
In one line	Call tracking that shows which ads make the phone ring	Power dialer and CRM calling for sales teams, priced by quote
Starting price	From $50/mo	Price by quote
Six-person team	$50/mo	Price by quote
Plans	Per account: Lead Tracking $50/mo billed yearly ($55 monthly; 5 numbers, 250 minutes); Lead Tracking Complete $95 ($105, adds forms); Lead Conversion $150 ($165); Lead Conversion Complete $195; usage beyond the allowance: local numbers $3, local minutes 6¢; 14-day trial	No prices published; quoted per team. Professional: business phone service, two-way CRM integration, automations, click-to-call and click-to-text, team SMS and templates, voicemail drop, live call coaching, IVR, ring groups, call queues, call recording. Single-Line PowerDialer: Professional plus a 1-line PowerDialer and calling session management. Multi-Line PowerDialer (marked most popular): Professional plus PowerDial up to 4 lines at once, with AI Human Voice Detection as a premium add-on. Every plan: unlimited minutes for calls in the US and Canada, developer API, US-based support; calls elsewhere billed per minute at Kixie's published USD rates. Extra phone numbers $5/mo each. Add-ons with no published price: ConnectionBoost, Conversation Intelligence, DNC compliance. 7-day free trial, no credit card; no free plan
Pricing model	Free trial	Paid
Free trial	14 days	7 days
Users	Unlimited	Per seat, quoted per team
Integrations	Google Ads, Google Analytics, HubSpot, Salesforce	HubSpot, Salesforce, Pipedrive, Zoho, HighLevel, ActiveCampaign, Zapier, Make, Slack
Team size	2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · CA
Phone support	Plans not stated	Not looked up yet
Live chat	None listed	Every paid plan
Support hours	Phone: Mon - Fri: 8:30am - 7pm EST	Email: Weekdays 7am to 5pm Pacific · Live chat: Weekdays 7am to 5pm Pacific
Incidents posted	6 incidents posted on CallRail's status page, which covers all CallRail products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by CallRail. Status page	3 incidents posted on Kixie's status page in the 90 days to Oct 29, 2026; 2 marked major or critical by Kixie. Status page
Capterra score	4.5 / 5 from 173 reviews	Not listed
Trustpilot score	3.5 / 5 from 488 reviews	Not listed
Fit: Retail shop	50	15
Fit: Restaurant or café	45	5
Fit: Service business	82	60
Fit: Agency or studio	88	45
Fit: Trades or contractor	88	45
Fit: Online store	45	30
Why people pick it	Shows which marketing brings calls Works with Google Ads	Dials up to 4 lines at once on Multi-Line PowerDialer Calls, texts and recordings log to the CRM automatically
Where it falls short	Usage fees on top Not a phone system for staff	No published prices Unlimited minutes only in the US and Canada
	Visit CallRail ↗	Visit Kixie ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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