Zoom Phone vs Kixie

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Zoom PhoneZoom Communications	KixieKixie
In one line	Cloud phone with texting, from the makers of Zoom meetings	Power dialer and CRM calling for sales teams, priced by quote
Starting price	From $16/person	Price by quote
Six-person team	$96/mo	Price by quote
Plans	Per user, billed yearly: US & CA Metered $10.50; Unlimited $16 (calls, texts, recording, AI summaries); Pro Plus $20.50 with Zoom Workplace Pro. Monthly $12/$18/$24; extra numbers $5/mo	No prices published; quoted per team. Professional: business phone service, two-way CRM integration, automations, click-to-call and click-to-text, team SMS and templates, voicemail drop, live call coaching, IVR, ring groups, call queues, call recording. Single-Line PowerDialer: Professional plus a 1-line PowerDialer and calling session management. Multi-Line PowerDialer (marked most popular): Professional plus PowerDial up to 4 lines at once, with AI Human Voice Detection as a premium add-on. Every plan: unlimited minutes for calls in the US and Canada, developer API, US-based support; calls elsewhere billed per minute at Kixie's published USD rates. Extra phone numbers $5/mo each. Add-ons with no published price: ConnectionBoost, Conversation Intelligence, DNC compliance. 7-day free trial, no credit card; no free plan
Pricing model	Paid	Paid
Free trial	—	7 days
Users	1 to 99 licenses	Per seat, quoted per team
Integrations	Zoom Workplace, Salesforce, Slack, Microsoft, Google	HubSpot, Salesforce, Pipedrive, Zoho, HighLevel, ActiveCampaign, Zapier, Make, Slack
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA · AU	US · CA
Phone support	Plans not stated	Not looked up yet
Live chat	Plans not stated	Every paid plan
Support hours	Not published	Email: Weekdays 7am to 5pm Pacific · Live chat: Weekdays 7am to 5pm Pacific
Incidents posted	49+ incidents posted on Zoom Communications's status page, which covers all Zoom Communications products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Zoom Communications. Status page	3 incidents posted on Kixie's status page in the 90 days to Oct 29, 2026; 2 marked major or critical by Kixie. Status page
Capterra score	4.5 / 5 from 246 reviews	Not listed
Fit: Retail shop	60	15
Fit: Restaurant or café	50	5
Fit: Service business	80	60
Fit: Agency or studio	82	45
Fit: Trades or contractor	65	45
Fit: Online store	60	30
Why people pick it	Texting and call recording included at $16 Bundles with Zoom meetings	Dials up to 4 lines at once on Multi-Line PowerDialer Calls, texts and recordings log to the CRM automatically
Where it falls short	Metered plan rates are not on the pricing page Call queues and analytics cost $25 more	No published prices Unlimited minutes only in the US and Canada
	Visit Zoom Phone ↗	Visit Kixie ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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