Nextiva vs Kixie

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	NextivaNextiva	KixieKixie
In one line	Business phone, texting, and video from $15 a user	Power dialer and CRM calling for sales teams, priced by quote
Starting price	From $15/person	Price by quote
Six-person team	$90/mo	Price by quote
Plans	Per user: Core $15/mo on a 12-month contract ($23 monthly); Engage $25 ($50 monthly, toll-free number, live chat); Scale $75; annual prices need 1-100 employees and a 12-month term	No prices published; quoted per team. Professional: business phone service, two-way CRM integration, automations, click-to-call and click-to-text, team SMS and templates, voicemail drop, live call coaching, IVR, ring groups, call queues, call recording. Single-Line PowerDialer: Professional plus a 1-line PowerDialer and calling session management. Multi-Line PowerDialer (marked most popular): Professional plus PowerDial up to 4 lines at once, with AI Human Voice Detection as a premium add-on. Every plan: unlimited minutes for calls in the US and Canada, developer API, US-based support; calls elsewhere billed per minute at Kixie's published USD rates. Extra phone numbers $5/mo each. Add-ons with no published price: ConnectionBoost, Conversation Intelligence, DNC compliance. 7-day free trial, no credit card; no free plan
Pricing model	Paid	Paid
Free trial	—	7 days
Users	Per user	Per seat, quoted per team
Integrations	Microsoft Teams, Salesforce, HubSpot, Zendesk	HubSpot, Salesforce, Pipedrive, Zoho, HighLevel, ActiveCampaign, Zapier, Make, Slack
Team size	2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · CA	US · CA
Phone support	Every plan; plans not stated	Not looked up yet
Live chat	Every plan	Every paid plan
Support hours	Phone: 24/7 · Live chat: 24/7 (pricing page), Mon–Fri, 5am–6pm MST (contact page)	Email: Weekdays 7am to 5pm Pacific · Live chat: Weekdays 7am to 5pm Pacific
Incidents posted	7 incidents posted on Nextiva's status page, which covers all Nextiva products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by Nextiva. Status page	3 incidents posted on Kixie's status page in the 90 days to Oct 29, 2026; 2 marked major or critical by Kixie. Status page
Capterra score	4.6 / 5 from 919 reviews	Not listed
Trustpilot score	4.5 / 5 from 8,722 reviews	Not listed
Fit: Retail shop	60	15
Fit: Restaurant or café	55	5
Fit: Service business	82	60
Fit: Agency or studio	78	45
Fit: Trades or contractor	75	45
Fit: Online store	60	30
Why people pick it	Calls, texts, and video in one app Low annual price per user	Dials up to 4 lines at once on Multi-Line PowerDialer Calls, texts and recordings log to the CRM automatically
Where it falls short	Annual price needs a 12-month contract Monthly price is much higher	No published prices Unlimited minutes only in the US and Canada
	Visit Nextiva ↗	Visit Kixie ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Nextiva and Kixie: partner links. We may earn a commission; it never affects rankings.