QuickBooks Online vs FreshBooks

Two accounting tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	QuickBooks OnlineIntuit	FreshBooksFreshBooks
In one line	The accounting software most US accountants already use	Invoicing and time tracking for service businesses
Starting price	From $38/mo	From $23/mo + $11/extra person
Six-person team	$38/mo	$23/mo
Plans	Simple Start $38/mo (1 user); Essentials $85/mo (3 users); Plus $140/mo (5 users); Advanced up to 25 users; every plan adds 2 accountant logins; list prices, with promotions often cutting the first 3 months	Lite $23/mo (5 clients); Plus $43/mo (50 clients); Premium $70/mo (unlimited clients); the same billed yearly; first-year discounts common (Lite was $1/mo for the first year when checked); team members $11/mo each
Pricing model	Free trial	Free trial
Free trial	30 days	30 days
Users	1–25 depending on plan	1 included
Both connect to	Gusto, Squarespace Commerce, Stripe Invoicing, Novo, Payoneer Workforce Management
Also connects to	Square POS, Toast, Rippling, Homebase, Deel, Shopify, Mercury, Relay +42 more800+ listed by the vendor	Ecwid100+ listed by the vendor
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated (US)	Plans not stated; Select only
Live chat	Every paid plan	Every plan
Support hours	Live chat: Mon–Fri 6 AM–6 PM PT, Sat 6 AM–3 PM PT, Sun closed (Simple Start, Essentials, Plus), Mon–Fri 6 AM–7 PM PT, Sat–Sun 6 AM–3 PM PT (Advanced) · Phone: Monday- Friday 6am -6pm PST	Phone: office hours · Live chat: 24/7
Incidents posted	5 incidents posted on Intuit's status page, which covers all Intuit products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by Intuit. Status page	4 incidents posted on FreshBooks's status page, which covers all FreshBooks products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by FreshBooks. Status page
Capterra score	4.3 / 5 from 8,546 reviews	4.5 / 5 from 4,529 reviews
Trustpilot score	Not listed	3.8 / 5 from 1,051 reviews
Fit: Retail shop	92	58
Fit: Restaurant or café	88	40
Fit: Service business	90	90
Fit: Agency or studio	85	88
Fit: Trades or contractor	92	80
Fit: Online store	80	45
Why people pick it	Every US accountant knows it Strong bank feeds and reconciliation Large integration catalog	Best-looking invoices Time tracking built in
Where it falls short	Frequent price increases User limits on lower tiers	Per-user fees Client caps on lower plans
	Visit QuickBooks Online ↗	Visit FreshBooks ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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