Volusion vs Shift4Shop
Two e-commerce tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Volusion costs less for a six-person team.Shift4Shop suits teams past ten people.
| Compare | VolusionVolusion | |
|---|---|---|
| In one line | Hosted store from $35 a month, capped by yearly sales | One unlimited store plan for $41 a month |
| Starting price | From $35/mo | From $41/mo |
| Six-person team | $35/mo | $41/mo |
| On $10,000 of card sales | Not on record | Your own card processor |
| Plans | Personal $35/mo ($50K sales/yr, 100 products); Professional $79/mo ($100K, 5,000 products); Business $299/mo yearly or $399 monthly ($400K); no transaction fee on Volusion Payments, 0.8-2% on other gateways; 14-day trial | End-to-End plan $41/mo: unlimited products, staff, and bandwidth; no setup or transaction fees; US only |
| Pricing model | Free trial | Paid |
| Free trial | 14 days | — |
| Users | 1 on Personal | Unlimited |
| Both connect to | Klaviyo, Constant Contact | |
| Also connects to | No others on record | Mailchimp, Omnisend, Kit |
| Team size | Just me · 2–10 people | 2–10 people · 11–50 people |
| Available in | US | US |
| Phone support | Business and up; Professional only | Every plan |
| Live chat | Every plan | None listed |
| Support hours | Live chat: 24/7 · Phone: Monday-Friday, 8am-7pm Central | Phone: 24x7x365 · Email: 24x7x365 |
| Incidents posted | 12 incidents posted on Volusion's status page, which covers all Volusion products and regions, in the 90 days to Oct 27, 2026; 3 marked major or critical by Volusion. Status page | We found no public status page for Shift4. |
| Capterra score | 3.8 / 5 from 48 reviews | Not listed |
| Trustpilot score | 4.2 / 5 from 413 reviews | 1.5 / 5 from 28 reviews |
| Fit: Retail shop | 60 | 60 |
| Fit: Restaurant or café | 15 | 15 |
| Fit: Service business | 15 | 15 |
| Fit: Agency or studio | 15 | 15 |
| Fit: Trades or contractor | 15 | 15 |
| Fit: Online store | 70 | 72 |
| Why people pick it |
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| Where it falls short |
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| Visit Volusion | Visit Shift4Shop | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $75 average sale. How we calculate prices
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