Square Online vs Volusion

Two e-commerce tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Square OnlineBlock	VolusionVolusion
In one line	Free online store that runs on your Square account	Hosted store from $35 a month, capped by yearly sales
Starting price	Free	From $35/mo
Six-person team	$0/mo	$35/mo
On $10,000 of card sales	$370/mo	Not on record
Plans	Free (online cards 3.3% + 30¢); Plus $49/mo per location (2.9% + 30¢); Premium $149/mo per location adds real-time shipping rates; 1.5% extra on non-US cards	Personal $35/mo ($50K sales/yr, 100 products); Professional $79/mo ($100K, 5,000 products); Business $299/mo yearly or $399 monthly ($400K); no transaction fee on Volusion Payments, 0.8-2% on other gateways; 14-day trial
Pricing model	Free tier	Free trial
Free trial	30 days	14 days
Users	No per-seat fee	1 on Personal
Both connect to	Klaviyo
Also connects to	Mailchimp	Constant Contact
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US
Phone support	Every plan (US)	Business and up; Professional only
Live chat	Plans not stated	Every plan
Support hours	Phone: 6am–6pm PT M–F for the first 90 days (Square Free only), 6am–6pm PT M–F (Square Plus only), 24/7 (Square Premium only)	Live chat: 24/7 · Phone: Monday-Friday, 8am-7pm Central
Incidents posted	14 incidents posted on Block's status page, which covers all Block products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Block. Status page	12 incidents posted on Volusion's status page, which covers all Volusion products and regions, in the 90 days to Oct 27, 2026; 3 marked major or critical by Volusion. Status page
Capterra score	4.6 / 5 from 332 reviews	3.8 / 5 from 48 reviews
Trustpilot score	Not listed	4.2 / 5 from 413 reviews
Fit: Retail shop	80	60
Fit: Restaurant or café	85	15
Fit: Service business	55	15
Fit: Agency or studio	15	15
Fit: Trades or contractor	30	15
Fit: Online store	65	70
Why people pick it	Free plan with pickup, delivery, and shipping Same account as Square POS	Flat monthly price No fee on its own payments
Where it falls short	Paid plans are charged per location Checkout must use Square payments	Sales caps force upgrades No refunds
	Visit Square Online ↗	Visit Volusion ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $75 average sale. How we calculate prices