Squarespace Commerce vs Volusion

Two e-commerce tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Squarespace CommerceSquarespace	VolusionVolusion
In one line	Beautiful site builder with a store attached	Hosted store from $35 a month, capped by yearly sales
Starting price	From $19/mo	From $35/mo
Six-person team	$19/mo	$35/mo
On $10,000 of card sales	$359/mo	Not on record
Plans	Basic $19/mo billed yearly ($25 monthly; 2.9% + 30¢ plus a 2% transaction fee); Core $29/mo (2.9% + 30¢); Plus $49/mo (2.7% + 30¢); Advanced $99/mo (2.5% + 30¢), billed yearly	Personal $35/mo ($50K sales/yr, 100 products); Professional $79/mo ($100K, 5,000 products); Business $299/mo yearly or $399 monthly ($400K); no transaction fee on Volusion Payments, 0.8-2% on other gateways; 14-day trial
Pricing model	Free trial	Free trial
Free trial	14 days	14 days
Users	Unlimited contributors	1 on Personal
Both connect to	No shared connections on record.
Also connects to	QuickBooks Online, FreshBooks, Mailchimp, MailerLite, ActiveCampaign	Klaviyo, Constant Contact
Team size	Just me · 2–10 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US
Phone support	Not looked up yet	Business and up; Professional only
Live chat	Plans not stated	Every plan
Support hours	Live chat: Monday - Friday: 4:00AM to 8:00PM EST · Email: 24 hours a day 7 days a week	Live chat: 24/7 · Phone: Monday-Friday, 8am-7pm Central
Incidents posted	7 incidents posted on Squarespace's status page, which covers all Squarespace products and regions, in the 90 days to Oct 27, 2026; 4 marked major or critical by Squarespace. Status page	12 incidents posted on Volusion's status page, which covers all Volusion products and regions, in the 90 days to Oct 27, 2026; 3 marked major or critical by Volusion. Status page
Capterra score	4.6 / 5 from 3,431 reviews	3.8 / 5 from 48 reviews
Trustpilot score	Not listed	4.2 / 5 from 413 reviews
Fit: Retail shop	55	60
Fit: Restaurant or café	60	15
Fit: Service business	80	15
Fit: Agency or studio	75	15
Fit: Trades or contractor	50	15
Fit: Online store	65	70
Why people pick it	Templates look good out of the box Site and store on one bill	Flat monthly price No fee on its own payments
Where it falls short	Weak inventory and shipping tools	Sales caps force upgrades No refunds
	Visit Squarespace Commerce ↗	Visit Volusion ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $75 average sale. How we calculate prices