WooCommerce vs Volusion

Two e-commerce tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	WooCommerceAutomattic	VolusionVolusion
In one line	Free store plugin for WordPress, if you run your own hosting	Hosted store from $35 a month, capped by yearly sales
Starting price	From $25/mo	From $35/mo
Six-person team	$25/mo	$35/mo
On $10,000 of card sales	$355/mo	Not on record
Plans	Plugin free; hosting about $25-350/mo; extensions $29-299/yr each; WooPayments 2.9% + 30¢ for US cards	Personal $35/mo ($50K sales/yr, 100 products); Professional $79/mo ($100K, 5,000 products); Business $299/mo yearly or $399 monthly ($400K); no transaction fee on Volusion Payments, 0.8-2% on other gateways; 14-day trial
Pricing model	Free tier	Free trial
Free trial	—	14 days
Users	Unlimited	1 on Personal
Both connect to	Klaviyo
Also connects to	QuickBooks Online, Xero, Mailchimp, Freshmarketer, Akaunting, MailerLite, ActiveCampaign, Omnisend +3 more	Constant Contact
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US
Phone support	Not looked up yet	Business and up; Professional only
Live chat	Plans not stated	Every plan
Support hours	Not published	Live chat: 24/7 · Phone: Monday-Friday, 8am-7pm Central
Incidents posted	Automattic has a public status page. Status page	12 incidents posted on Volusion's status page, which covers all Volusion products and regions, in the 90 days to Oct 27, 2026; 3 marked major or critical by Volusion. Status page
Capterra score	Not listed	3.8 / 5 from 48 reviews
Trustpilot score	2.1 / 5 from 144 reviews	4.2 / 5 from 413 reviews
Fit: Retail shop	65	60
Fit: Restaurant or café	25	15
Fit: Service business	40	15
Fit: Agency or studio	55	15
Fit: Trades or contractor	20	15
Fit: Online store	85	70
Why people pick it	Full control, no platform fee Huge plugin ecosystem	Flat monthly price No fee on its own payments
Where it falls short	You manage hosting and updates Costs spread across many vendors	Sales caps force upgrades No refunds
	Visit WooCommerce ↗	Visit Volusion ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $75 average sale. How we calculate prices