Brex vs Neat
Two expense management tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Neat fits retail shop, restaurant or café, service business, trades or contractor.
Brex fits agency or studio, online store.
Brex suits teams past ten people.
| Compare | ||
|---|---|---|
| In one line | Cards, expenses, and travel for funded companies | Scan receipts and documents into searchable records for $200 a year |
| Starting price | Free | From $16.67/mo |
| Six-person team | $0/mo | Not listed |
| Plans | Essentials free; Premium $12/user/mo; Enterprise custom | $200/yr; one account can be shared with up to 4 other users (5 in total) at no extra charge; VIP Service add-on $50/yr; Automated Insights add-on $150/yr; free trial |
| Pricing model | Free tier | Free trial |
| Free trial | — | — |
| Users | Unlimited | Up to 5 (the owner plus 4 shared users) |
| Both connect to | QuickBooks Online | |
| Also connects to | Xero, Puzzle | No others on record |
| Team size | 11–50 people · 51–200 people | Just me · 2–10 people |
| Available in | US | US |
| Phone support | Plans not stated | None listed |
| Live chat | Plans not stated | Every paid plan |
| Support hours | Live chat: 24/7 · Phone: 24/7 | Not published |
| Incidents posted | 10 incidents posted on Brex's status page, which covers all Brex products and regions, in the 90 days to Oct 27, 2026; 10 marked major or critical by Brex. Status page | Neat has a public status page. Status page |
| Capterra score | 4.5 / 5 from 139 reviews | 4.0 / 5 from 100 reviews |
| Trustpilot score | 1.8 / 5 from 576 reviews | 4.6 / 5 from 2,362 reviews |
| Fit: Retail shop | 40 | 60 |
| Fit: Restaurant or café | 35 | 55 |
| Fit: Service business | 65 | 80 |
| Fit: Agency or studio | 80 | 70 |
| Fit: Trades or contractor | 45 | 82 |
| Fit: Online store | 80 | 50 |
| Why people pick it |
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| Where it falls short |
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| Visit Brex | Visit Neat | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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