Zoho Expense vs Neat

Two expense management tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Zoho ExpenseZoho	NeatNeat
In one line	Receipt scanning and expense reports from $3 a user	Scan receipts and documents into searchable records for $200 a year
Starting price	From $3/person	From $16.67/mo
Six-person team	$18/mo	Not listed
Plans	Free up to 3 users (20 scans/user/mo); Standard $3/user/mo; Premium $5/user/mo, billed annually (monthly $4/$6)	$200/yr; one account can be shared with up to 4 other users (5 in total) at no extra charge; VIP Service add-on $50/yr; Automated Insights add-on $150/yr; free trial
Pricing model	Free tier	Free trial
Free trial	14 days	—
Users	Up to 3 free	Up to 5 (the owner plus 4 shared users)
Both connect to	QuickBooks Online
Also connects to	Xero, Zoho Books	No others on record
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US
Phone support	Standard and up	None listed
Live chat	Plans not stated	Every paid plan
Support hours	Email: 24 hours a day from Monday to Friday · Phone: 24 hours a day from Monday to Friday	Not published
Incidents posted	Zoho has a public status page. Status page	Neat has a public status page. Status page
Capterra score	4.6 / 5 from 1,228 reviews	4.0 / 5 from 100 reviews
Trustpilot score	Not listed	4.6 / 5 from 2,362 reviews
Fit: Retail shop	55	60
Fit: Restaurant or café	50	55
Fit: Service business	80	80
Fit: Agency or studio	82	70
Fit: Trades or contractor	75	82
Fit: Online store	55	50
Why people pick it	Cheap per user Free for three people	Good at paper receipts Flat yearly price
Where it falls short	No corporate cards Dense interface	No cards or approvals Add-ons cost extra
	Visit Zoho Expense ↗	Visit Neat ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices