Expensify vs Neat

Two expense management tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	ExpensifyExpensify	NeatNeat
In one line	Receipt scanning and reimbursements that employees tolerate	Scan receipts and documents into searchable records for $200 a year
Starting price	From $5/person	From $16.67/mo
Six-person team	$30/mo	Not listed
Plans	Free for individuals; Collect $5/member/mo; Control custom pricing, as low as $9/active member/mo	$200/yr; one account can be shared with up to 4 other users (5 in total) at no extra charge; VIP Service add-on $50/yr; Automated Insights add-on $150/yr; free trial
Pricing model	Free tier	Free trial
Free trial	—	—
Users	Per user	Up to 5 (the owner plus 4 shared users)
Both connect to	QuickBooks Online
Also connects to	Xero	No others on record
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US
Phone support	Plans not stated	None listed
Live chat	Every plan	Every paid plan
Support hours	Live chat: 24/7 · Email: 24/7 · Phone: 24/7 · Video call: 24/7	Not published
Incidents posted	5 incidents posted on Expensify's status page, which covers all Expensify products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by Expensify. Status page	Neat has a public status page. Status page
Capterra score	4.5 / 5 from 1,393 reviews	4.0 / 5 from 100 reviews
Trustpilot score	4.7 / 5 from 1,286 reviews	4.6 / 5 from 2,362 reviews
Fit: Retail shop	55	60
Fit: Restaurant or café	50	55
Fit: Service business	85	80
Fit: Agency or studio	85	70
Fit: Trades or contractor	80	82
Fit: Online store	60	50
Why people pick it	Works with any card Good mobile app	Good at paper receipts Flat yearly price
Where it falls short	Per-user price Pushes its own card	No cards or approvals Add-ons cost extra
	Visit Expensify ↗	Visit Neat ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices