Brex vs Shoeboxed

Two expense management tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	BrexBrex	ShoeboxedShoeboxed
In one line	Cards, expenses, and travel for funded companies	Mail in your paper receipts and get them scanned
Starting price	Free	From $8.08/mo
Six-person team	$0/mo	$66.42/mo
Plans	Essentials free; Premium $12/user/mo; Enterprise custom	Starter $97/yr or $9/mo (3 users, 50 scans/mo); Pro $297/yr or $29/mo (5 users, 250); Plus $797/yr or $79/mo (10 users, 1,000); Paper Plus $1,997/yr (10 users); more users on a custom plan; 30-day refund
Pricing model	Free tier	Paid
Free trial	—	—
Users	Unlimited	3 on Starter
Both connect to	QuickBooks Online, Xero
Also connects to	Puzzle	Wave, Bench
Team size	11–50 people · 51–200 people	Just me · 2–10 people
Available in	US	US
Phone support	Plans not stated	Pro and up
Live chat	Plans not stated	Plans not stated
Support hours	Live chat: 24/7 · Phone: 24/7	Phone: Monday-Friday 9-5 ET, Monday through Friday 9-6 ET
Incidents posted	10 incidents posted on Brex's status page, which covers all Brex products and regions, in the 90 days to Oct 27, 2026; 10 marked major or critical by Brex. Status page	We found no public status page for Shoeboxed.
Capterra score	4.5 / 5 from 139 reviews	4.4 / 5 from 227 reviews
Trustpilot score	1.8 / 5 from 576 reviews	2.8 / 5 from 3 reviews (few reviews)
Fit: Retail shop	40	55
Fit: Restaurant or café	35	50
Fit: Service business	65	78
Fit: Agency or studio	80	70
Fit: Trades or contractor	45	82
Fit: Online store	80	50
Why people pick it	Travel and expenses in one Global cards	Scans paper you mail in Cheap entry plan
Where it falls short	Aimed at funded startups Underwriting favors cash-rich companies	Scan caps on each plan No cards or approvals
	Visit Brex ↗	Visit Shoeboxed ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices