Navan vs Neat

Two expense management tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	NavanNavan	NeatNeat
In one line	Free travel booking and expenses for the first five users	Scan receipts and documents into searchable records for $200 a year
Starting price	Free up to 5 users	From $16.67/mo
Six-person team	$15/mo	Not listed
Plans	Travel booking free up to 300 employees; Expense free for the first 5 monthly expensing users, then $15/user/mo; over 300 employees by quote	$200/yr; one account can be shared with up to 4 other users (5 in total) at no extra charge; VIP Service add-on $50/yr; Automated Insights add-on $150/yr; free trial
Pricing model	Free tier	Free trial
Free trial	—	—
Users	5 free on Expense	Up to 5 (the owner plus 4 shared users)
Both connect to	QuickBooks Online
Also connects to	Xero	No others on record
Team size	2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US
Phone support	None listed	None listed
Live chat	Every plan	Every paid plan
Support hours	Live chat: 24/7	Not published
Incidents posted	14 incidents posted on Navan's status page, which covers all Navan products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Navan. Status page	Neat has a public status page. Status page
Capterra score	4.6 / 5 from 213 reviews	4.0 / 5 from 100 reviews
Trustpilot score	3.3 / 5 from 490 reviews	4.6 / 5 from 2,362 reviews
Fit: Retail shop	35	60
Fit: Restaurant or café	25	55
Fit: Service business	75	80
Fit: Agency or studio	80	70
Fit: Trades or contractor	50	82
Fit: Online store	45	50
Why people pick it	Travel and expenses in one app Free for small teams	Good at paper receipts Flat yearly price
Where it falls short	$15 a user after five Overkill if nobody travels	No cards or approvals Add-ons cost extra
	Visit Navan ↗	Visit Neat ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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