Google Voice for Business vs Dialpad

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Google Voice for BusinessGoogle	DialpadDialpad
In one line	Cheap numbers for Google Workspace teams	AI call notes and transcripts on a business phone
Starting price	From $10/person	From $15/person
Six-person team	$60/mo	$90/mo
Plans	Starter $10/user/mo (up to 10 users); Standard $20/user/mo; Premier $30/user/mo; multi-user plans need Google Workspace	Dialpad Connect per user: Standard $15/mo billed yearly ($27 monthly; 1 office); Pro $25 ($35; 3-seat minimum, up to 10 offices); Enterprise by quote (100 seats); unlimited US and Canada calling
Pricing model	Paid	Free trial
Free trial	—	14 days
Users	Per user	Per user
Integrations	Google Workspace only	Google, Microsoft, HubSpot, Salesforce
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA	US · UK · CA · AU
Phone support	None listed	Pro and up
Live chat	Every paid plan	Every plan
Support hours	Not published	Live chat: 24/5 (every plan), 24/7 (Pro and up) · Phone: 24 hours a day, 7 days a week
Incidents posted	Google has a public status page. Status page	7 incidents posted on Dialpad's status page, which covers all Dialpad products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by Dialpad. Status page
Capterra score	4.5 / 5 from 727 reviews	Not listed
Trustpilot score	Not listed	4.0 / 5 from 3,226 reviews
Fit: Retail shop	60	55
Fit: Restaurant or café	55	45
Fit: Service business	80	85
Fit: Agency or studio	75	80
Fit: Trades or contractor	75	70
Fit: Online store	60	60
Why people pick it	Cheapest per seat Lives inside Gmail and Calendar	Transcripts and summaries Good mobile apps
Where it falls short	Needs Workspace No shared number on Starter	Pro needed for integrations Three-seat minimum on Pro
	Visit Google Voice for Business ↗	Visit Dialpad ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices