Google Voice for Business vs RingCentral
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Google Voice for Business costs less for a six-person team.
RingCentral fits retail shop, restaurant or café.
| Compare | ||
|---|---|---|
| In one line | Cheap numbers for Google Workspace teams | Full phone system with desk phones, queues, and IVR |
| Starting price | From $10/person | From $20/person |
| Six-person team | $60/mo | $120/mo |
| Plans | Starter $10/user/mo (up to 10 users); Standard $20/user/mo; Premier $30/user/mo; multi-user plans need Google Workspace | RingEX per user: Core $20/mo billed yearly ($30 monthly; 100 toll-free minutes, 25 texts); Advanced $25 ($35; 1,000 minutes, 100 texts); AI bundles by quote; free trial for up to 5 users |
| Pricing model | Paid | Free trial |
| Free trial | — | — |
| Users | Per user | Per user |
| Integrations | Google Workspace only | Microsoft 365, Google, Salesforce, 300+ |
| Team size | Just me · 2–10 people · 11–50 people | 11–50 people · 51–200 people |
| Available in | US · UK · CA | US · UK · CA · AU |
| Phone support | None listed | Plans not stated |
| Live chat | Every paid plan | Plans not stated |
| Support hours | Not published | Live chat: 24/7 · Phone: 24/7 (technical support), Customer success center: Mon to Fri, 6 AM to 6 PM PST |
| Incidents posted | Google has a public status page. Status page | RingCentral has a public status page. Status page |
| Capterra score | 4.5 / 5 from 727 reviews | Not listed |
| Trustpilot score | Not listed | 1.7 / 5 from 2,023 reviews |
| Fit: Retail shop | 60 | 70 |
| Fit: Restaurant or café | 55 | 65 |
| Fit: Service business | 80 | 80 |
| Fit: Agency or studio | 75 | 70 |
| Fit: Trades or contractor | 75 | 75 |
| Fit: Online store | 60 | 55 |
| Why people pick it |
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| Where it falls short |
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| Visit Google Voice for Business | Visit RingCentral |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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