Google Voice for Business vs Aircall

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Google Voice for BusinessGoogle	AircallAircall
In one line	Cheap numbers for Google Workspace teams	Cloud phone for sales and support teams, three licenses minimum
Starting price	From $10/person	From $30/person
Six-person team	$60/mo	$180/mo
Plans	Starter $10/user/mo (up to 10 users); Standard $20/user/mo; Premier $30/user/mo; multi-user plans need Google Workspace	Per license, 3-license minimum: Essentials $30/mo billed yearly ($40 monthly); Professional $50 ($70); Enterprise by quote; 1 number included, extra numbers $6/mo; unlimited US and Canada calls
Pricing model	Paid	Paid
Free trial	—	—
Users	Per user	3 minimum
Integrations	Google Workspace only	HubSpot, Salesforce, Zendesk, Intercom, Pipedrive, Slack
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA	US · UK · CA · AU
Phone support	None listed	Every plan
Live chat	Every paid plan	Plans not stated
Support hours	Not published	Not published
Incidents posted	Google has a public status page. Status page	17 incidents posted on Aircall's status page in the 90 days to Oct 27, 2026; 6 marked major or critical by Aircall. Status page
Capterra score	4.5 / 5 from 727 reviews	4.2 / 5 from 466 reviews
Trustpilot score	Not listed	3.0 / 5 from 1,094 reviews
Fit: Retail shop	60	40
Fit: Restaurant or café	55	30
Fit: Service business	80	75
Fit: Agency or studio	75	82
Fit: Trades or contractor	75	55
Fit: Online store	60	75
Why people pick it	Cheapest per seat Lives inside Gmail and Calendar	Deep CRM and help desk integrations Unlimited US and Canada calls
Where it falls short	Needs Workspace No shared number on Starter	Three-license minimum Add-ons cost extra per seat
	Visit Google Voice for Business ↗	Visit Aircall ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices