Google Voice for Business vs Freshcaller

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Google Voice for BusinessGoogle	FreshcallerFreshworks
In one line	Cheap numbers for Google Workspace teams	Call center phone system that plugs into Freshdesk
Starting price	From $10/person	From $15/person
Six-person team	$60/mo	$90/mo
Plans	Starter $10/user/mo (up to 10 users); Standard $20/user/mo; Premier $30/user/mo; multi-user plans need Google Workspace	Free; Growth $15/agent/mo; Pro $39/agent/mo; Enterprise $69/agent/mo, billed annually; per-minute call charges on every plan
Pricing model	Paid	Free tier
Free trial	—	14 days
Users	Per user	Per agent
Integrations	Google Workspace only	Freshdesk, Freshsales, Zapier
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · UK · CA	US · UK · CA · AU
Phone support	None listed	Plans not stated
Live chat	Every paid plan	None listed
Support hours	Not published	Not published
Incidents posted	Google has a public status page. Status page	Freshworks has a public status page. Status page
Capterra score	4.5 / 5 from 727 reviews	4.0 / 5 from 35 reviews
Fit: Retail shop	60	50
Fit: Restaurant or café	55	40
Fit: Service business	80	78
Fit: Agency or studio	75	65
Fit: Trades or contractor	75	65
Fit: Online store	60	70
Why people pick it	Cheapest per seat Lives inside Gmail and Calendar	Tight Freshdesk integration Free plan to start
Where it falls short	Needs Workspace No shared number on Starter	Per-minute charges add up Mainly for support teams
	Visit Google Voice for Business ↗	Visit Freshcaller ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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