QuickBooks Payroll vs OnPay
Two payroll & HR tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
OnPay costs less for a six-person team.
QuickBooks Payroll: Books and payroll in one place.
| Compare | QuickBooks PayrollIntuit | OnPayOnPay |
|---|---|---|
| In one line | Payroll inside QuickBooks Online, sold as a bundle | One flat-price payroll plan with tax filing and HR basics |
| Starting price | From $88/mo + $7/person | From $49/mo + $6/person |
| Six-person team | $130/mo | $85/mo |
| Plans | Now sold as QuickBooks Workforce: Payroll + Simple Start $88/mo; Payroll + Essentials $135/mo, both + $7/employee; Premium + Plus $228/mo + $13/employee; often 50% off for 3 months | $49/mo + $6 per person paid; unlimited pay runs; tax filings in all states; first month free |
| Pricing model | Paid | Free trial |
| Free trial | — | 30 days |
| Users | Per employee | Per person paid |
| Both connect to | QuickBooks Online, When I Work | |
| Also connects to | Homebase Scheduling, Connecteam, Buddy Punch, Planday | Xero |
| Team size | 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US | US |
| Phone support | Plans not stated (US) | Every plan |
| Live chat | Every paid plan | Every plan |
| Support hours | Help center: Mon–Fri 6 AM–6 PM PT, weekends closed (Workforce Payroll), Mon–Fri 5 AM–7 PM PT, Sat–Sun 6 AM–3 PM PT (Workforce Premium and Elite) · Phone: Monday- Friday 6am -6pm PST | Phone: 9AM – 8PM ET, Monday – Friday · Live chat: Monday - Friday, 9AM-8PM ET |
| Incidents posted | 5 incidents posted on Intuit's status page, which covers all Intuit products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by Intuit. Status page | We found no public status page for OnPay. |
| Capterra score | Not listed | 4.8 / 5 from 469 reviews |
| Trustpilot score | Not listed | 3.7 / 5 from 319 reviews |
| Fit: Retail shop | 85 | 82 |
| Fit: Restaurant or café | 82 | 85 |
| Fit: Service business | 88 | 85 |
| Fit: Agency or studio | 85 | 80 |
| Fit: Trades or contractor | 88 | 85 |
| Fit: Online store | 78 | 72 |
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| Where it falls short |
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| Visit QuickBooks Payroll | Visit OnPay | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
QuickBooks Payroll: partner link. We may earn a commission; it never affects rankings.
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