Constant Contact vs Kit

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Constant ContactConstant Contact	KitKit
In one line	Email, social posts, and events with live phone support	Email for creators, formerly ConvertKit, with a free plan
Starting price	From $10.20/mo	From $32.50/mo
At 2,500 contacts	Not on record	Not on record
Plans	Starting prices, rising with contacts, billed yearly (15% off): Lite $10.20/mo; Standard $29.75/mo; Premium $68/mo (500 SMS); month to month $12, $35 and $80	Free plan up to 10,000 subscribers; Creator $32.50/mo billed yearly ($390/year) or $39 monthly; Creator Pro $65.83/mo billed yearly ($790/year) or $79 monthly, with the first year currently 25% off on yearly billing ($593, about $50/mo); both rise with active subscribers; 14-day free trial; billed in USD
Pricing model	Free trial	Free tier
Free trial	—	14 days
Users	Not listed	Not listed
Both connect to	Shopify, Shift4Shop
Also connects to	HubSpot CRM, BigCommerce, Volusion	WooCommerce, Teachable
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated (US, CA)	Not looked up yet
Live chat	Plans not stated	Not looked up yet
Support hours	Phone: Monday to Friday: 8am - 8pm ET; Saturday: 10am - 6pm ET, Saturday: 10am - 6pm ET, 3pm - 10pm UK · Live chat: Monday to Friday: 3am - 8pm ET · Video call: Monday to Friday: 10am - 4pm ET	Not looked up yet
Incidents posted	4 incidents posted on Constant Contact's status page, which covers all Constant Contact products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Constant Contact. Status page	Not looked up yet
Capterra score	4.3 / 5 from 2,953 reviews	Not listed
Trustpilot score	4.0 / 5 from 2,116 reviews	Not listed
Fit: Retail shop	80	40
Fit: Restaurant or café	78	30
Fit: Service business	82	68
Fit: Agency or studio	65	62
Fit: Trades or contractor	65	25
Fit: Online store	65	60
Why people pick it	Live phone and chat support on every plan Social posts and event tools included	Kit's own apps for Shopify and WooCommerce sync customers and purchases Tags, segments, and automated sequences
Where it falls short	No free plan Price rises with your contact count	Paid plans start at $39 a month billed monthly Price rises with active subscribers
	Visit Constant Contact ↗	Visit Kit ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

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