Connecteam vs Square Appointments

Two scheduling tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	ConnecteamConnecteam	Square AppointmentsBlock
In one line	Shift scheduling, time clock, and chat for deskless teams	Free booking with unlimited staff calendars and Square payments
Starting price	Free up to 10 users	Free
Six-person team	$0/mo	$0/mo
Plans	Free for up to 10 users (all hubs); Operations hub (scheduling, time clock): Basic $29/mo, Advanced $49/mo, Expert $99/mo for the first 30 users, billed yearly (monthly $35/$59/$119); extra users from $0.80/mo	Free $0/mo per location; Plus $49/mo per location; Premium $149/mo per location; in-person 2.6% + 15¢ on Free (2.5%/2.4% on Plus/Premium); online 3.3% + 30¢ on Free
Pricing model	Free tier	Free tier
Free trial	14 days	—
Users	Up to 10 free; 30 per paid plan	Unlimited staff calendars
Both connect to	No shared connections on record.
Also connects to	Gusto, QuickBooks Payroll	None in our catalog
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Every plan (US)
Live chat	Plans not stated	Plans not stated
Support hours	Live chat: 24/7	Phone: 6am–6pm PT M–F for the first 90 days (Square Free only), 6am–6pm PT M–F (Square Plus only), 24/7 (Square Premium only)
Incidents posted	0 incidents posted on Connecteam's status page in the 90 days to Oct 27, 2026. Status page	14 incidents posted on Block's status page, which covers all Block products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Block. Status page
Capterra score	4.6 / 5 from 5,318 reviews	4.5 / 5 from 263 reviews
Trustpilot score	4.7 / 5 from 1,914 reviews	Not listed
Fit: Retail shop	85	50
Fit: Restaurant or café	88	15
Fit: Service business	80	90
Fit: Agency or studio	30	30
Fit: Trades or contractor	90	45
Fit: Online store	35	20
Why people pick it	Free for 10 users Flat price for 30 users	Free plan with unlimited staff Payments and POS built in
Where it falls short	Modules sold separately above Basic Lots of features to turn off	No-show fees need Plus Tied to Square payments
	Visit Connecteam ↗	Visit Square Appointments ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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