Squarespace Commerce vs Ecwid

Two e-commerce tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Squarespace CommerceSquarespace	EcwidLightspeed
In one line	Beautiful site builder with a store attached	Add a store to the site you already have, from $5 a month
Starting price	From $19/mo	From $5/mo
Six-person team	$19/mo	$5/mo
On $10,000 of card sales	$359/mo	$335/mo
Plans	Basic $19/mo billed yearly ($25 monthly; 2.9% + 30¢ plus a 2% transaction fee); Core $29/mo (2.9% + 30¢); Plus $49/mo (2.7% + 30¢); Advanced $99/mo (2.5% + 30¢), billed yearly	Starter $5/mo (10 products); Venture $29/mo (100); Business $49/mo (2,500); Unlimited $119/mo, billed annually (monthly $35/$65/$149); Lightspeed Payments 2.9% + 30¢ in the US; no Ecwid transaction fees
Pricing model	Free trial	Paid
Free trial	14 days	—
Users	Unlimited contributors	1 on Starter
Both connect to	FreshBooks, Mailchimp
Also connects to	QuickBooks Online, MailerLite, ActiveCampaign	Omnisend
Team size	Just me · 2–10 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Not looked up yet	None listed
Live chat	Plans not stated	Venture and up
Support hours	Live chat: Monday - Friday: 4:00AM to 8:00PM EST · Email: 24 hours a day 7 days a week	Live chat: 24 hours, Monday to Friday · Callback: 2PM-10PM PDT, Monday-Friday, English
Incidents posted	7 incidents posted on Squarespace's status page, which covers all Squarespace products and regions, in the 90 days to Oct 27, 2026; 4 marked major or critical by Squarespace. Status page	2 incidents posted on Lightspeed's status page in the 90 days to Oct 27, 2026; 1 marked major or critical by Lightspeed. Status page
Capterra score	4.6 / 5 from 3,431 reviews	4.6 / 5 from 582 reviews
Trustpilot score	Not listed	2.7 / 5 from 436 reviews
Fit: Retail shop	55	70
Fit: Restaurant or café	60	40
Fit: Service business	80	45
Fit: Agency or studio	75	20
Fit: Trades or contractor	50	25
Fit: Online store	65	75
Why people pick it	Templates look good out of the box Site and store on one bill	Works with your current site No transaction fees
Where it falls short	Weak inventory and shipping tools	Product caps on cheaper plans Less design control than a full platform
	Visit Squarespace Commerce ↗	Visit Ecwid ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $75 average sale. How we calculate prices