Zoho Expense vs Shoeboxed

Two expense management tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Zoho ExpenseZoho	ShoeboxedShoeboxed
In one line	Receipt scanning and expense reports from $3 a user	Mail in your paper receipts and get them scanned
Starting price	From $3/person	From $8.08/mo
Six-person team	$18/mo	$66.42/mo
Plans	Free up to 3 users (20 scans/user/mo); Standard $3/user/mo; Premium $5/user/mo, billed annually (monthly $4/$6)	Starter $97/yr or $9/mo (3 users, 50 scans/mo); Pro $297/yr or $29/mo (5 users, 250); Plus $797/yr or $79/mo (10 users, 1,000); Paper Plus $1,997/yr (10 users); more users on a custom plan; 30-day refund
Pricing model	Free tier	Paid
Free trial	14 days	—
Users	Up to 3 free	3 on Starter
Both connect to	QuickBooks Online, Xero
Also connects to	Zoho Books	Wave, Bench
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US
Phone support	Standard and up	Pro and up
Live chat	Plans not stated	Plans not stated
Support hours	Email: 24 hours a day from Monday to Friday · Phone: 24 hours a day from Monday to Friday	Phone: Monday-Friday 9-5 ET, Monday through Friday 9-6 ET
Incidents posted	Zoho has a public status page. Status page	We found no public status page for Shoeboxed.
Capterra score	4.6 / 5 from 1,228 reviews	4.4 / 5 from 227 reviews
Trustpilot score	Not listed	2.8 / 5 from 3 reviews (few reviews)
Fit: Retail shop	55	55
Fit: Restaurant or café	50	50
Fit: Service business	80	78
Fit: Agency or studio	82	70
Fit: Trades or contractor	75	82
Fit: Online store	55	50
Why people pick it	Cheap per user Free for three people	Scans paper you mail in Cheap entry plan
Where it falls short	No corporate cards Dense interface	Scan caps on each plan No cards or approvals
	Visit Zoho Expense ↗	Visit Shoeboxed ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices