Business phone software for service businesses
Client-facing teams need one business number that rings on their own phones, with shared texting so nobody misses a lead. Quo does that with shared numbers and inboxes, from $15 per person. It mainly offers US and Canada numbers and has no desk-phone support; Unitel Voice charges a flat $9.99/mo instead of per user.
Top picks for service businesses
All 16 business phone tools, ranked for service businesses
| Tool | Fit for service business | Starts at | Pricing | Users | Integrations | |
|---|---|---|---|---|---|---|
 QuoQuoFit 92 | 92 | $15/person | Free trial | Per user | HubSpot, Slack, Zapier, Gong | View |
 Unitel VoiceUnitelFit 85 | 85 | $9.99 | Paid | 1 on Solo; unlimited on Team | Few; forwards to any phone | View |
 DialpadDialpadFit 85 | 85 | $15/person | Free trial | Per user | Google, Microsoft, HubSpot, Salesforce | View |
 CallRailCallRailFit 82 | 82 | $50 | Free trial | Unlimited | Google Ads, Google Analytics, HubSpot, Salesforce | View |
 KrispCallKrispCallFit 82 | 82 | $12/person | Paid | Per user | HubSpot, Pipedrive, Zapier, Microsoft Teams | View |
 NextivaNextivaFit 82 | 82 | $15/person | Paid | Per user | Microsoft Teams, Salesforce, HubSpot, Zendesk | View |
 Ooma OfficeOomaFit 82 | 82 | $19.95/person | Paid | Per user | Salesforce, HubSpot, Zendesk, QuickBooks Online, Square, Jobber, Zapier | View |
 WhatConvertsWhatConvertsFit 80 | 80 | $30 | Free trial | Unlimited | Google Ads, Google Analytics, HubSpot, Salesforce, Pipedrive, Jobber, Shopify, Calendly, Zapier | View |
 Google Voice for BusinessGoogleFit 80 | 80 | $10/person | Paid | Per user | Google Workspace only | View |
 Zoom PhoneZoom CommunicationsFit 80 | 80 | $16/person | Paid | 1 to 99 licenses | Zoom Workplace, Salesforce, Slack, Microsoft, Google | View |
 CallHippoCallHippoFit 80 | 80 | $19/person | Free trial | Per user | HubSpot, Pipedrive, Zoho, Zapier, Slack | View |
 RingCentralRingCentralFit 80 | 80 | $20/person | Free trial | Per user | Microsoft 365, Google, Salesforce, 300+ | View |
 FreshcallerFreshworksFit 78 | 78 | $15/person | Free tier | Per agent | Freshdesk, Freshsales, Zapier | View |
 AircallAircallFit 75 | 75 | $30/person | Paid | 3 minimum | HubSpot, Salesforce, Zendesk, Intercom, Pipedrive, Slack | View |
 WeaveWeave CommunicationsFit 70 | 70 | From $199/mo, by quote | Paid | Quoted by users and locations | Dentrix, Eaglesoft, Open Dental, athenahealth, eClinicalWorks, AVImark, ezyVet, Cornerstone, Crystal PM, CareCredit | View |
 KixieKixieFit 60 | 60 | Price by quote | Paid | Per seat, quoted per team | HubSpot, Salesforce, Pipedrive, Zoho, HighLevel, ActiveCampaign, Zapier, Make, Slack | View |
Business phone for service businesses: questions
Which ones have a free plan?
Of the 15 that fit service businesses best, Freshcaller has a free plan. Check its limits on the tool page; most cap users, volume or features.
How are these ranked?
Each tool has a fit score from 0 to 100 for service businesses, based on what it is built for and who its features serve. We list tools scoring 70 or more as strong fits, then break ties by the monthly price for a team of six. Partner links never change the order. How we calculate prices.
Business phone for other businesses
More for service businesses
Point of saleAccountingPayroll & HRSchedulingCRMEmail marketingBankingInvoicing & paymentsExpense managementProject managementWebsite builderBusiness internetAI receptionist & answeringCustomer supportReviews & reputationSocial mediaSEO & local searchWeb analyticsContracts & e-signatureHR & complianceSecurity & passwordsBusiness insuranceLoans & creditLegal & formation