Shoeboxed vs Navan
Two expense management tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Navan costs less for a six-person team.
Shoeboxed fits retail shop, restaurant or café, trades or contractor.- Navan fits agency or studio.
- Navan suits teams past ten people.
| Compare | ShoeboxedShoeboxed | NavanNavan |
|---|---|---|
| In one line | Mail in your paper receipts and get them scanned | Free travel booking and expenses for the first five users |
| Starting price | From $8.08/mo | Free up to 5 users |
| Six-person team | $66.42/mo | $15/mo |
| Plans | Starter $97/yr or $9/mo (3 users, 50 scans/mo); Pro $297/yr or $29/mo (5 users, 250); Plus $797/yr or $79/mo (10 users, 1,000); Paper Plus $1,997/yr (10 users); more users on a custom plan; 30-day refund | Travel booking free up to 300 employees; Expense free for the first 5 monthly expensing users, then $15/user/mo; over 300 employees by quote |
| Pricing model | Paid | Free tier |
| Free trial | — | — |
| Users | 3 on Starter | 5 free on Expense |
| Both connect to | QuickBooks Online, Xero | |
| Also connects to | Wave, Bench | No others on record |
| Team size | Just me · 2–10 people | 2–10 people · 11–50 people |
| Available in | US | US · UK · CA · AU |
| Phone support | Pro and up | None listed |
| Live chat | Plans not stated | Every plan |
| Support hours | Phone: Monday-Friday 9-5 ET, Monday through Friday 9-6 ET | Live chat: 24/7 |
| Incidents posted | We found no public status page for Shoeboxed. | 14 incidents posted on Navan's status page, which covers all Navan products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Navan. Status page |
| Capterra score | 4.4 / 5 from 227 reviews | 4.6 / 5 from 213 reviews |
| Trustpilot score | 2.8 / 5 from 3 reviews (few reviews) | 3.3 / 5 from 490 reviews |
| Fit: Retail shop | 55 | 35 |
| Fit: Restaurant or café | 50 | 25 |
| Fit: Service business | 78 | 75 |
| Fit: Agency or studio | 70 | 80 |
| Fit: Trades or contractor | 82 | 50 |
| Fit: Online store | 50 | 45 |
| Why people pick it |
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| Where it falls short |
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| Visit Shoeboxed | Visit Navan | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Navan: partner link. We may earn a commission; it never affects rankings.
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