Expensify vs Shoeboxed
Two expense management tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Expensify costs less for a six-person team.- Expensify fits agency or studio, online store.
- Expensify suits teams past ten people.
Shoeboxed: Scans paper you mail in.
| Compare | ExpensifyExpensify | ShoeboxedShoeboxed |
|---|---|---|
| In one line | Receipt scanning and reimbursements that employees tolerate | Mail in your paper receipts and get them scanned |
| Starting price | From $5/person | From $8.08/mo |
| Six-person team | $30/mo | $66.42/mo |
| Plans | Free for individuals; Collect $5/member/mo; Control custom pricing, as low as $9/active member/mo | Starter $97/yr or $9/mo (3 users, 50 scans/mo); Pro $297/yr or $29/mo (5 users, 250); Plus $797/yr or $79/mo (10 users, 1,000); Paper Plus $1,997/yr (10 users); more users on a custom plan; 30-day refund |
| Pricing model | Free tier | Paid |
| Free trial | — | — |
| Users | Per user | 3 on Starter |
| Both connect to | QuickBooks Online, Xero | |
| Also connects to | No others on record | Wave, Bench |
| Team size | 2–10 people · 11–50 people · 51–200 people | Just me · 2–10 people |
| Available in | US · UK · CA · AU | US |
| Phone support | Plans not stated | Pro and up |
| Live chat | Every plan | Plans not stated |
| Support hours | Live chat: 24/7 · Email: 24/7 · Phone: 24/7 · Video call: 24/7 | Phone: Monday-Friday 9-5 ET, Monday through Friday 9-6 ET |
| Incidents posted | 5 incidents posted on Expensify's status page, which covers all Expensify products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by Expensify. Status page | We found no public status page for Shoeboxed. |
| Capterra score | 4.5 / 5 from 1,393 reviews | 4.4 / 5 from 227 reviews |
| Trustpilot score | 4.7 / 5 from 1,286 reviews | 2.8 / 5 from 3 reviews (few reviews) |
| Fit: Retail shop | 55 | 55 |
| Fit: Restaurant or café | 50 | 50 |
| Fit: Service business | 85 | 78 |
| Fit: Agency or studio | 85 | 70 |
| Fit: Trades or contractor | 80 | 82 |
| Fit: Online store | 60 | 50 |
| Why people pick it |
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| Where it falls short |
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| Visit Expensify | Visit Shoeboxed | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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