Freshmarketer vs GetResponse

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	FreshmarketerFreshworks	GetResponseGetResponse
In one line	Email and WhatsApp journeys tied to the Freshworks CRM	Email marketing with landing pages and a 500-contact free plan
Starting price	Free	From $15.58/mo
At 2,500 contacts	Not listed	$23.78/mo
Plans	Free (100 marketing contacts, 500 sends/mo); Enterprise $15/mo for 500 contacts, billed annually; more contacts as an add-on from $100/mo per 5,000	Free plan (500 contacts, 2,500 emails/mo, GetResponse badge; scheduling, autoresponders, integrations and support stop after the 14-day trial); Starter billed yearly $15.58/mo at 1,000 contacts, $23.78 at 2,500, $44.28 at 5,000, $64.78 at 10,000, $142.68 at 25,000, $245.18 at 50,000, $441.98 at 100,000 (monthly $19, $29, $54, $79, $174, $299, $539), 3 users, 1 automation workflow; Marketer $48.38/mo yearly or $59 monthly at 1,000 contacts (5 users, unlimited automations, abandoned cart); Creator $56.58/mo yearly or $69 monthly (5 users, webinars, courses); Enterprise custom; 14-day trial of premium features, no card
Pricing model	Free tier	Free tier
Free trial	21 days	14 days
Users	Unlimited	3 on Starter; 5 on Marketer and Creator
Both connect to	Shopify, WooCommerce
Also connects to	No others on record	BigCommerce, Teachable191+ listed by the vendor
Team size	2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	None listed
Live chat	None listed	Every paid plan
Support hours	Not published	Live chat: Monday to Friday, 8am to 10pm (GMT+1) in English; a chatbot answers at other times · Email: Monday to Friday
Incidents posted	Freshworks has a public status page. Status page	2 incidents posted on GetResponse's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by GetResponse. Status page
Capterra score	4.4 / 5 from 25 reviews	Not listed
Fit: Retail shop	50	60
Fit: Restaurant or café	40	50
Fit: Service business	65	75
Fit: Agency or studio	65	72
Fit: Trades or contractor	40	50
Fit: Online store	72	70
Why people pick it	Journeys across email, SMS, WhatsApp Shared contacts with the CRM	Unlimited sends on every paid plan Landing pages, forms, and popups on Starter
Where it falls short	Weak outside the Freshworks suite Price jumps quickly by contacts	Starter has 1 automation workflow and no abandoned cart emails Free plan loses support, integrations, and autoresponders after 14 days
	Visit Freshmarketer ↗	Visit GetResponse ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

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