Omnisend vs GetResponse

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	OmnisendOmnisend	GetResponseGetResponse
In one line	Email and SMS for online stores, free to 250 contacts	Email marketing with landing pages and a 500-contact free plan
Starting price	Free	From $15.58/mo
At 2,500 contacts	$44/mo	$23.78/mo
Plans	Free to 250 contacts (500 emails/mo); Standard $16/mo at 500 contacts, $20 at 1,000, $44 at 2,500, $81 at 5,000, $132 at 10,000 (6,000 emails at 500); Pro from $59/mo at 2,500 contacts (unlimited email); SMS paid per message; billed monthly in USD	Free plan (500 contacts, 2,500 emails/mo, GetResponse badge; scheduling, autoresponders, integrations and support stop after the 14-day trial); Starter billed yearly $15.58/mo at 1,000 contacts, $23.78 at 2,500, $44.28 at 5,000, $64.78 at 10,000, $142.68 at 25,000, $245.18 at 50,000, $441.98 at 100,000 (monthly $19, $29, $54, $79, $174, $299, $539), 3 users, 1 automation workflow; Marketer $48.38/mo yearly or $59 monthly at 1,000 contacts (5 users, unlimited automations, abandoned cart); Creator $56.58/mo yearly or $69 monthly (5 users, webinars, courses); Enterprise custom; 14-day trial of premium features, no card
Pricing model	Free tier	Free tier
Free trial	—	14 days
Users	Not listed	3 on Starter; 5 on Marketer and Creator
Both connect to	Shopify, WooCommerce, BigCommerce
Also connects to	HubSpot CRM, Ecwid, Big Cartel, Shift4Shop310+ listed by the vendor	Teachable191+ listed by the vendor
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Every plan	Every paid plan
Support hours	Live chat: 24/7 · Email: 24/7	Live chat: Monday to Friday, 8am to 10pm (GMT+1) in English; a chatbot answers at other times · Email: Monday to Friday
Incidents posted	0 incidents posted on Omnisend's status page in the 90 days to Oct 27, 2026. Status page	2 incidents posted on GetResponse's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by GetResponse. Status page
Capterra score	4.7 / 5 from 837 reviews	Not listed
Trustpilot score	4.4 / 5 from 510 reviews	Not listed
Fit: Retail shop	55	60
Fit: Restaurant or café	20	50
Fit: Service business	25	75
Fit: Agency or studio	35	72
Fit: Trades or contractor	10	50
Fit: Online store	92	70
Why people pick it	Free plan with every feature Built around store and order data	Unlimited sends on every paid plan Landing pages, forms, and popups on Starter
Where it falls short	SMS always paid per message Little use without an online store	Starter has 1 automation workflow and no abandoned cart emails Free plan loses support, integrations, and autoresponders after 14 days
	Visit Omnisend ↗	Visit GetResponse ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

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