Freshmarketer vs MailerLite

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	FreshmarketerFreshworks	MailerLiteMailerLite
In one line	Email and WhatsApp journeys tied to the Freshworks CRM	Newsletters and automations with a free plan and low prices
Starting price	Free	Free
At 2,500 contacts	Not listed	$33/mo
Plans	Free (100 marketing contacts, 500 sends/mo); Enterprise $15/mo for 500 contacts, billed annually; more contacts as an add-on from $100/mo per 5,000	Free (250 subscribers, 2,500 emails/mo); Comfort $12/mo at 500 subscribers, $19 at 1,000, $33 at 2,500, $49 at 5,000, $89 at 10,000 (monthly); Power from $25/mo; 10% off yearly
Pricing model	Free tier	Free tier
Free trial	21 days	14 days
Users	Unlimited	2 on free
Both connect to	Shopify, WooCommerce
Also connects to	No others on record	HubSpot CRM, Squarespace Commerce, BigCommerce, Teachable
Team size	2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	None listed
Live chat	None listed	Power and up
Support hours	Not published	Live chat: 24/7
Incidents posted	Freshworks has a public status page. Status page	0 incidents posted on MailerLite's status page, which covers all MailerLite products and regions, in the 90 days to Oct 27, 2026. Status page
Capterra score	4.4 / 5 from 25 reviews	4.7 / 5 from 2,324 reviews
Trustpilot score	Not listed	4.1 / 5 from 3,390 reviews
Fit: Retail shop	50	70
Fit: Restaurant or café	40	60
Fit: Service business	65	82
Fit: Agency or studio	65	78
Fit: Trades or contractor	40	55
Fit: Online store	72	72
Why people pick it	Journeys across email, SMS, WhatsApp Shared contacts with the CRM	Cheaper than Mailchimp Clean editor
Where it falls short	Weak outside the Freshworks suite Price jumps quickly by contacts	Free plan is small Lighter ecommerce reporting
	Visit Freshmarketer ↗	Visit MailerLite ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

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