Campaign Monitor vs Freshmarketer

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Campaign MonitorMarigold	FreshmarketerFreshworks
In one line	Polished email campaigns with a strong template editor	Email and WhatsApp journeys tied to the Freshworks CRM
Starting price	From $11.70/mo	Free
At 2,500 contacts	$42.30/mo	Not listed
Plans	Up to 500 contacts: Lite $13/mo (2,500 sends), Essentials $31, Premier $171; 10% off yearly ($11.70/$27.90/$153.90); price rises with contacts (501-2,500: $47/$74/$182); Lite billed yearly: $11.70 to 500 contacts, $42.30 to 2,500, $67.50 to 5,000, $105.30 to 10,000; 30-day trial with 500 contacts	Free (100 marketing contacts, 500 sends/mo); Enterprise $15/mo for 500 contacts, billed annually; more contacts as an add-on from $100/mo per 5,000
Pricing model	Free trial	Free tier
Free trial	30 days	21 days
Users	Unlimited	Unlimited
Both connect to	Shopify
Also connects to	HubSpot CRM	WooCommerce
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Premier and up	Plans not stated
Live chat	None listed	None listed
Support hours	Web form: Mon-Fri 8 am to 5 pm CST/CDT, Mon-Fri 9 am to 5 pm AEST/AEDT, Mon-Fri 9 am to 5 pm BST/GMT	Not published
Incidents posted	Marigold has a public status page. Status page	Freshworks has a public status page. Status page
Capterra score	4.5 / 5 from 506 reviews	4.4 / 5 from 25 reviews
Trustpilot score	2.2 / 5 from 200 reviews	Not listed
Fit: Retail shop	70	50
Fit: Restaurant or café	65	40
Fit: Service business	75	65
Fit: Agency or studio	85	65
Fit: Trades or contractor	50	40
Fit: Online store	70	72
Why people pick it	Best-in-class template editor Agency features for client accounts	Journeys across email, SMS, WhatsApp Shared contacts with the CRM
Where it falls short	Automation less deep than rivals Price climbs with list size	Weak outside the Freshworks suite Price jumps quickly by contacts
	Visit Campaign Monitor ↗	Visit Freshmarketer ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

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