Klaviyo vs GetResponse

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	KlaviyoKlaviyo	GetResponseGetResponse
In one line	Email and SMS built around online store data	Email marketing with landing pages and a 500-contact free plan
Starting price	From $20/mo	From $15.58/mo
At 2,500 contacts	$60/mo	$23.78/mo
Plans	Free to 250 contacts; Email $20/mo at 500 active profiles, $30 at 1,000, $60 at 2,500, $100 at 5,000, $150 at 10,000 (monthly)	Free plan (500 contacts, 2,500 emails/mo, GetResponse badge; scheduling, autoresponders, integrations and support stop after the 14-day trial); Starter billed yearly $15.58/mo at 1,000 contacts, $23.78 at 2,500, $44.28 at 5,000, $64.78 at 10,000, $142.68 at 25,000, $245.18 at 50,000, $441.98 at 100,000 (monthly $19, $29, $54, $79, $174, $299, $539), 3 users, 1 automation workflow; Marketer $48.38/mo yearly or $59 monthly at 1,000 contacts (5 users, unlimited automations, abandoned cart); Creator $56.58/mo yearly or $69 monthly (5 users, webinars, courses); Enterprise custom; 14-day trial of premium features, no card
Pricing model	Free tier	Free tier
Free trial	—	14 days
Users	Unlimited	3 on Starter; 5 on Marketer and Creator
Both connect to	Shopify, WooCommerce, BigCommerce
Also connects to	Freshsales, Subbly, Square Online, Volusion, Shift4Shop, Apollo.io, GoHighLevel350+ listed by the vendor	Teachable191+ listed by the vendor
Team size	Just me · 2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Every paid plan	Every paid plan
Support hours	Email: 24/7 · Live chat: 24/5, weekend and holiday hours vary by plan	Live chat: Monday to Friday, 8am to 10pm (GMT+1) in English; a chatbot answers at other times · Email: Monday to Friday
Incidents posted	11 incidents posted on Klaviyo's status page, which covers all Klaviyo products and regions, in the 90 days to Oct 27, 2026; 4 marked major or critical by Klaviyo. Status page	2 incidents posted on GetResponse's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by GetResponse. Status page
Capterra score	4.6 / 5 from 539 reviews	Not listed
Trustpilot score	1.6 / 5 from 370 reviews	Not listed
Fit: Retail shop	65	60
Fit: Restaurant or café	40	50
Fit: Service business	40	75
Fit: Agency or studio	50	72
Fit: Trades or contractor	20	50
Fit: Online store	96	70
Why people pick it	Best Shopify integration Revenue attribution built in	Unlimited sends on every paid plan Landing pages, forms, and popups on Starter
Where it falls short	More than a café needs Pricing scales fast	Starter has 1 automation workflow and no abandoned cart emails Free plan loses support, integrations, and autoresponders after 14 days
	Visit Klaviyo ↗	Visit GetResponse ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

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