Mailchimp vs GetResponse
Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
GetResponse costs less at 2,500 contacts.
Mailchimp fits retail shop, restaurant or café, trades or contractor, online store.
| Compare | ||
|---|---|---|
| In one line | Newsletters and automations with a free tier | Email marketing with landing pages and a 500-contact free plan |
| Starting price | From $13/mo | From $15.58/mo |
| At 2,500 contacts | $45/mo | $23.78/mo |
| Plans | Free to 250 contacts; Essentials $13/mo at 500 contacts, $26.50 at 1,000, $45 at 2,500, $75 at 5,000, $110 at 10,000 (monthly); Standard from $20/mo | Free plan (500 contacts, 2,500 emails/mo, GetResponse badge; scheduling, autoresponders, integrations and support stop after the 14-day trial); Starter billed yearly $15.58/mo at 1,000 contacts, $23.78 at 2,500, $44.28 at 5,000, $64.78 at 10,000, $142.68 at 25,000, $245.18 at 50,000, $441.98 at 100,000 (monthly $19, $29, $54, $79, $174, $299, $539), 3 users, 1 automation workflow; Marketer $48.38/mo yearly or $59 monthly at 1,000 contacts (5 users, unlimited automations, abandoned cart); Creator $56.58/mo yearly or $69 monthly (5 users, webinars, courses); Enterprise custom; 14-day trial of premium features, no card |
| Pricing model | Free tier | Free tier |
| Free trial | — | 14 days |
| Users | 1 on free | 3 on Starter; 5 on Marketer and Creator |
| Both connect to | Shopify, WooCommerce, BigCommerce, Teachable | |
| Also connects to | HubSpot CRM, Pipedrive, Squarespace Commerce, Freshsales, Subbly, Ecwid, Big Cartel, Square Online +5 more | No others on record191+ listed by the vendor |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Premium only | None listed |
| Live chat | Essentials and up | Every paid plan |
| Support hours | Email: 24/7 · Live chat: 24/7 | Live chat: Monday to Friday, 8am to 10pm (GMT+1) in English; a chatbot answers at other times · Email: Monday to Friday |
| Incidents posted | Intuit has a public status page. Status page | 2 incidents posted on GetResponse's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by GetResponse. Status page |
| Trustpilot score | 2.5 / 5 from 1,554 reviews | Not listed |
| Fit: Retail shop | 85 | 60 |
| Fit: Restaurant or café | 85 | 50 |
| Fit: Service business | 75 | 75 |
| Fit: Agency or studio | 70 | 72 |
| Fit: Trades or contractor | 60 | 50 |
| Fit: Online store | 80 | 70 |
| Why people pick it |
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| Where it falls short |
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| Visit Mailchimp | Visit GetResponse | |
List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices
GetResponse: partner link. We may earn a commission; it never affects rankings.
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