Mailchimp vs Constant Contact

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	MailchimpIntuit	Constant ContactConstant Contact
In one line	Newsletters and automations with a free tier	Email, social posts, and events with live phone support
Starting price	From $13/mo	From $10.20/mo
At 2,500 contacts	$45/mo	Not on record
Plans	Free to 250 contacts; Essentials $13/mo at 500 contacts, $26.50 at 1,000, $45 at 2,500, $75 at 5,000, $110 at 10,000 (monthly); Standard from $20/mo	Starting prices, rising with contacts, billed yearly (15% off): Lite $10.20/mo; Standard $29.75/mo; Premium $68/mo (500 SMS); month to month $12, $35 and $80
Pricing model	Free tier	Free trial
Free trial	—	—
Users	1 on free	Not listed
Both connect to	HubSpot CRM, Shopify, BigCommerce, Shift4Shop
Also connects to	Pipedrive, Squarespace Commerce, Freshsales, Subbly, WooCommerce, Ecwid, Big Cartel, Square Online +5 more	Volusion
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Premium only	Plans not stated (US, CA)
Live chat	Essentials and up	Plans not stated
Support hours	Email: 24/7 · Live chat: 24/7	Phone: Monday to Friday: 8am - 8pm ET; Saturday: 10am - 6pm ET, Saturday: 10am - 6pm ET, 3pm - 10pm UK · Live chat: Monday to Friday: 3am - 8pm ET · Video call: Monday to Friday: 10am - 4pm ET
Incidents posted	Intuit has a public status page. Status page	4 incidents posted on Constant Contact's status page, which covers all Constant Contact products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Constant Contact. Status page
Capterra score	Not listed	4.3 / 5 from 2,953 reviews
Trustpilot score	2.5 / 5 from 1,554 reviews	4.0 / 5 from 2,116 reviews
Fit: Retail shop	85	80
Fit: Restaurant or café	85	78
Fit: Service business	75	82
Fit: Agency or studio	70	65
Fit: Trades or contractor	60	65
Fit: Online store	80	65
Why people pick it	Everyone knows it Templates and automations	Live phone and chat support on every plan Social posts and event tools included
Where it falls short	Pricing climbs with contacts Free plan has a badge	No free plan Price rises with your contact count
	Visit Mailchimp ↗	Visit Constant Contact ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices