Klaviyo vs Constant Contact

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	KlaviyoKlaviyo	Constant ContactConstant Contact
In one line	Email and SMS built around online store data	Email, social posts, and events with live phone support
Starting price	From $20/mo	From $10.20/mo
At 2,500 contacts	$60/mo	Not on record
Plans	Free to 250 contacts; Email $20/mo at 500 active profiles, $30 at 1,000, $60 at 2,500, $100 at 5,000, $150 at 10,000 (monthly)	Starting prices, rising with contacts, billed yearly (15% off): Lite $10.20/mo; Standard $29.75/mo; Premium $68/mo (500 SMS); month to month $12, $35 and $80
Pricing model	Free tier	Free trial
Free trial	—	—
Users	Unlimited	Not listed
Both connect to	Shopify, BigCommerce, Volusion, Shift4Shop
Also connects to	Freshsales, Subbly, WooCommerce, Square Online, Apollo.io, GoHighLevel350+ listed by the vendor	HubSpot CRM
Team size	Just me · 2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	Plans not stated (US, CA)
Live chat	Every paid plan	Plans not stated
Support hours	Email: 24/7 · Live chat: 24/5, weekend and holiday hours vary by plan	Phone: Monday to Friday: 8am - 8pm ET; Saturday: 10am - 6pm ET, Saturday: 10am - 6pm ET, 3pm - 10pm UK · Live chat: Monday to Friday: 3am - 8pm ET · Video call: Monday to Friday: 10am - 4pm ET
Incidents posted	11 incidents posted on Klaviyo's status page, which covers all Klaviyo products and regions, in the 90 days to Oct 27, 2026; 4 marked major or critical by Klaviyo. Status page	4 incidents posted on Constant Contact's status page, which covers all Constant Contact products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Constant Contact. Status page
Capterra score	4.6 / 5 from 539 reviews	4.3 / 5 from 2,953 reviews
Trustpilot score	1.6 / 5 from 370 reviews	4.0 / 5 from 2,116 reviews
Fit: Retail shop	65	80
Fit: Restaurant or café	40	78
Fit: Service business	40	82
Fit: Agency or studio	50	65
Fit: Trades or contractor	20	65
Fit: Online store	96	65
Why people pick it	Best Shopify integration Revenue attribution built in	Live phone and chat support on every plan Social posts and event tools included
Where it falls short	More than a café needs Pricing scales fast	No free plan Price rises with your contact count
	Visit Klaviyo ↗	Visit Constant Contact ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices