Constant Contact vs Omnisend

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Constant ContactConstant Contact	OmnisendOmnisend
In one line	Email, social posts, and events with live phone support	Email and SMS for online stores, free to 250 contacts
Starting price	From $10.20/mo	Free
At 2,500 contacts	Not on record	$44/mo
Plans	Starting prices, rising with contacts, billed yearly (15% off): Lite $10.20/mo; Standard $29.75/mo; Premium $68/mo (500 SMS); month to month $12, $35 and $80	Free to 250 contacts (500 emails/mo); Standard $16/mo at 500 contacts, $20 at 1,000, $44 at 2,500, $81 at 5,000, $132 at 10,000 (6,000 emails at 500); Pro from $59/mo at 2,500 contacts (unlimited email); SMS paid per message; billed monthly in USD
Pricing model	Free trial	Free tier
Free trial	—	—
Users	Not listed	Not listed
Both connect to	HubSpot CRM, Shopify, BigCommerce, Shift4Shop
Also connects to	Volusion	WooCommerce, Ecwid, Big Cartel310+ listed by the vendor
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated (US, CA)	None listed
Live chat	Plans not stated	Every plan
Support hours	Phone: Monday to Friday: 8am - 8pm ET; Saturday: 10am - 6pm ET, Saturday: 10am - 6pm ET, 3pm - 10pm UK · Live chat: Monday to Friday: 3am - 8pm ET · Video call: Monday to Friday: 10am - 4pm ET	Live chat: 24/7 · Email: 24/7
Incidents posted	4 incidents posted on Constant Contact's status page, which covers all Constant Contact products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Constant Contact. Status page	0 incidents posted on Omnisend's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.3 / 5 from 2,953 reviews	4.7 / 5 from 837 reviews
Trustpilot score	4.0 / 5 from 2,116 reviews	4.4 / 5 from 510 reviews
Fit: Retail shop	80	55
Fit: Restaurant or café	78	20
Fit: Service business	82	25
Fit: Agency or studio	65	35
Fit: Trades or contractor	65	10
Fit: Online store	65	92
Why people pick it	Live phone and chat support on every plan Social posts and event tools included	Free plan with every feature Built around store and order data
Where it falls short	No free plan Price rises with your contact count	SMS always paid per message Little use without an online store
	Visit Constant Contact ↗	Visit Omnisend ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices