Aircall vs Weave

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Aircall fits retail shop, restaurant or café, agency or studio, trades or contractor, online store.
  • Weave: Shows patient details from practice software on each call.
CompareAircallAircallWeaveWeave Communications
In one lineCloud phone for sales and support teams, three licenses minimumPhones, patient texting and reminders built for healthcare practices
Starting priceFrom $30/personFrom $199/mo, by quote
Six-person team$180/moFrom $199/mo, by quote
PlansPer license, 3-license minimum: Essentials $30/mo billed yearly ($40 monthly); Professional $50 ($70); Enterprise by quote; 1 number included, extra numbers $6/mo; unlimited US and Canada callsNo final prices published; quoted by users, locations, products and phones. Plan builder: base plan from $199/mo (Call Pop, two-way texting, missed-call text, Text to Pay, mobile app, team chat, call analytics, fax, practice-software integration, with or without 2 Yealink phones); Coordinate bundle $149/mo (online scheduling, digital forms, reminders, confirmations, recall); Attract bundle $149/mo (reviews, Text Connect, 10,000 emails, 5,000 bulk texts); AI Receptionist in early access, 25% off for the rest of 2026. Pricing page tiers, all by quote: Pro (phones, reminders, two-way texting, 1,500 bulk texts/mo, reviews, email marketing, payments, no online scheduling or digital forms); Elite (3,000 bulk texts/mo, adds online scheduling, digital forms, dental insurance verification); Ultimate (15,000 bulk texts/mo, up to 15 T-85 phones, call intelligence, dental practice analytics, quarterly one-on-one training); Enterprise for multi-location practices by quote. Expert onboarding and support on every plan. Phones leased or bought; leased phones go back within 10 business days of cancelling or you pay full retail. No long-term contract required, discounts for yearly contracts; a fixed-term order is owed in full, no refunds; 30 days' notice to cancel a monthly order. No free trial
Pricing modelPaidPaid
Free trial——
Users3 minimumQuoted by users and locations
IntegrationsHubSpot, Salesforce, Zendesk, Intercom, Pipedrive, SlackDentrix, Eaglesoft, Open Dental, athenahealth, eClinicalWorks, AVImark, ezyVet, Cornerstone, Crystal PM, CareCredit
Team size2–10 people · 11–50 people2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · CA
Phone supportEvery planPlans not stated
Live chatPlans not statedPlans not stated
Support hoursNot publishedPhone: Monday to Thursday 6am to 6pm MST, Friday 6am to 5pm MST
Incidents posted17 incidents posted on Aircall's status page in the 90 days to Oct 27, 2026; 6 marked major or critical by Aircall. Status page26 incidents posted on Weave Communications's status page in the 90 days to Oct 27, 2026; 2 marked major or critical by Weave Communications. Status page
Capterra score4.2 / 5 from 466 reviewsNot listed
Trustpilot score3.0 / 5 from 1,094 reviewsNot listed
Fit: Retail shop4010
Fit: Restaurant or café305
Fit: Service business7570
Fit: Agency or studio825
Fit: Trades or contractor5510
Fit: Online store755
Why people pick it
  • Deep CRM and help desk integrations
  • Unlimited US and Canada calls
  • Shows patient details from practice software on each call
  • Phones, texting, reminders and payments in one app
Where it falls short
  • Three-license minimum
  • Add-ons cost extra per seat
  • Prices only from sales, and no free trial
  • Built only for healthcare practices
Visit Aircall Visit Weave

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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