Aircall vs Weave
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Aircall fits retail shop, restaurant or café, agency or studio, trades or contractor, online store.Weave: Shows patient details from practice software on each call.
| Compare | ||
|---|---|---|
| In one line | Cloud phone for sales and support teams, three licenses minimum | Phones, patient texting and reminders built for healthcare practices |
| Starting price | From $30/person | From $199/mo, by quote |
| Six-person team | $180/mo | From $199/mo, by quote |
| Plans | Per license, 3-license minimum: Essentials $30/mo billed yearly ($40 monthly); Professional $50 ($70); Enterprise by quote; 1 number included, extra numbers $6/mo; unlimited US and Canada calls | No final prices published; quoted by users, locations, products and phones. Plan builder: base plan from $199/mo (Call Pop, two-way texting, missed-call text, Text to Pay, mobile app, team chat, call analytics, fax, practice-software integration, with or without 2 Yealink phones); Coordinate bundle $149/mo (online scheduling, digital forms, reminders, confirmations, recall); Attract bundle $149/mo (reviews, Text Connect, 10,000 emails, 5,000 bulk texts); AI Receptionist in early access, 25% off for the rest of 2026. Pricing page tiers, all by quote: Pro (phones, reminders, two-way texting, 1,500 bulk texts/mo, reviews, email marketing, payments, no online scheduling or digital forms); Elite (3,000 bulk texts/mo, adds online scheduling, digital forms, dental insurance verification); Ultimate (15,000 bulk texts/mo, up to 15 T-85 phones, call intelligence, dental practice analytics, quarterly one-on-one training); Enterprise for multi-location practices by quote. Expert onboarding and support on every plan. Phones leased or bought; leased phones go back within 10 business days of cancelling or you pay full retail. No long-term contract required, discounts for yearly contracts; a fixed-term order is owed in full, no refunds; 30 days' notice to cancel a monthly order. No free trial |
| Pricing model | Paid | Paid |
| Free trial | — | — |
| Users | 3 minimum | Quoted by users and locations |
| Integrations | HubSpot, Salesforce, Zendesk, Intercom, Pipedrive, Slack | Dentrix, Eaglesoft, Open Dental, athenahealth, eClinicalWorks, AVImark, ezyVet, Cornerstone, Crystal PM, CareCredit |
| Team size | 2–10 people · 11–50 people | 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · CA |
| Phone support | Every plan | Plans not stated |
| Live chat | Plans not stated | Plans not stated |
| Support hours | Not published | Phone: Monday to Thursday 6am to 6pm MST, Friday 6am to 5pm MST |
| Incidents posted | 17 incidents posted on Aircall's status page in the 90 days to Oct 27, 2026; 6 marked major or critical by Aircall. Status page | 26 incidents posted on Weave Communications's status page in the 90 days to Oct 27, 2026; 2 marked major or critical by Weave Communications. Status page |
| Capterra score | 4.2 / 5 from 466 reviews | Not listed |
| Trustpilot score | 3.0 / 5 from 1,094 reviews | Not listed |
| Fit: Retail shop | 40 | 10 |
| Fit: Restaurant or café | 30 | 5 |
| Fit: Service business | 75 | 70 |
| Fit: Agency or studio | 82 | 5 |
| Fit: Trades or contractor | 55 | 10 |
| Fit: Online store | 75 | 5 |
| Why people pick it |
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| Where it falls short |
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| Visit Aircall | Visit Weave |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Weave: partner link. We may earn a commission; it never affects rankings.
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