Unitel Voice vs Aircall
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Unitel Voice costs less for a six-person team.- Unitel Voice fits retail shop, restaurant or café, service business, trades or contractor.
Aircall fits agency or studio, online store.- Aircall suits teams past ten people.
| Compare | Unitel VoiceUnitel | AircallAircall |
|---|---|---|
| In one line | A toll-free or local number with an auto attendant, no hardware | Cloud phone for sales and support teams, three licenses minimum |
| Starting price | From $9.99/mo | From $30/person |
| Six-person team | $19.99/mo | $180/mo |
| Plans | Solo $9.99/mo (1 user); Team $19.99/mo (unlimited users); Office $29.99/mo (3 users, +$9.99/user); unlimited minutes on all plans; yearly billing $84/$168/$252; 30-day money-back | Per license, 3-license minimum: Essentials $30/mo billed yearly ($40 monthly); Professional $50 ($70); Enterprise by quote; 1 number included, extra numbers $6/mo; unlimited US and Canada calls |
| Pricing model | Paid | Paid |
| Free trial | — | — |
| Users | 1 on Solo; unlimited on Team | 3 minimum |
| Integrations | Few; forwards to any phone | HubSpot, Salesforce, Zendesk, Intercom, Pipedrive, Slack |
| Team size | Just me · 2–10 people | 2–10 people · 11–50 people |
| Available in | US | US · UK · CA · AU |
| Phone support | Every plan | Every plan |
| Live chat | Every plan | Plans not stated |
| Support hours | Not published | Not published |
| Incidents posted | We found no public status page for Unitel. | 17 incidents posted on Aircall's status page in the 90 days to Oct 27, 2026; 6 marked major or critical by Aircall. Status page |
| Capterra score | 4.6 / 5 from 67 reviews | 4.2 / 5 from 466 reviews |
| Trustpilot score | 4.8 / 5 from 511 reviews | 3.0 / 5 from 1,094 reviews |
| Fit: Retail shop | 70 | 40 |
| Fit: Restaurant or café | 60 | 30 |
| Fit: Service business | 85 | 75 |
| Fit: Agency or studio | 55 | 82 |
| Fit: Trades or contractor | 88 | 55 |
| Fit: Online store | 50 | 75 |
| Why people pick it |
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| Where it falls short |
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| Visit Unitel Voice | Visit Aircall |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Unitel Voice: partner link. We may earn a commission; it never affects rankings.
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