Ooma Office vs Aircall
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Ooma Office costs less for a six-person team.- Ooma Office fits retail shop, restaurant or café, trades or contractor.
Aircall fits agency or studio, online store.
| Compare | Ooma OfficeOoma | AircallAircall |
|---|---|---|
| In one line | Business phone with unlimited US and Canada calling, no contract | Cloud phone for sales and support teams, three licenses minimum |
| Starting price | From $19.95/person | From $30/person |
| Six-person team | $120/mo | $180/mo |
| Plans | Per user, no contract: Essentials $19.95 (no texting); Pro $24.95 (250 texts/mo, call recording); Pro Plus $29.95 (1,000 texts/mo, call queues); one-time $29.95 activation fee | Per license, 3-license minimum: Essentials $30/mo billed yearly ($40 monthly); Professional $50 ($70); Enterprise by quote; 1 number included, extra numbers $6/mo; unlimited US and Canada calls |
| Pricing model | Paid | Paid |
| Free trial | — | — |
| Users | Per user | 3 minimum |
| Integrations | Salesforce, HubSpot, Zendesk, QuickBooks Online, Square, Jobber, Zapier | HubSpot, Salesforce, Zendesk, Intercom, Pipedrive, Slack |
| Team size | Just me · 2–10 people · 11–50 people | 2–10 people · 11–50 people |
| Available in | US · CA | US · UK · CA · AU |
| Phone support | Every plan | Every plan |
| Live chat | Plans not stated | Plans not stated |
| Support hours | Phone: 24/7 | Not published |
| Incidents posted | We found no public status page for Ooma. | 17 incidents posted on Aircall's status page in the 90 days to Oct 27, 2026; 6 marked major or critical by Aircall. Status page |
| Capterra score | 4.4 / 5 from 248 reviews | 4.2 / 5 from 466 reviews |
| Trustpilot score | 4.0 / 5 from 2,917 reviews | 3.0 / 5 from 1,094 reviews |
| Fit: Retail shop | 75 | 40 |
| Fit: Restaurant or café | 70 | 30 |
| Fit: Service business | 82 | 75 |
| Fit: Agency or studio | 70 | 82 |
| Fit: Trades or contractor | 80 | 55 |
| Fit: Online store | 50 | 75 |
| Why people pick it |
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| Where it falls short |
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| Visit Ooma Office | Visit Aircall |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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