Nextiva vs Weave

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	NextivaNextiva	WeaveWeave Communications
In one line	Business phone, texting, and video from $15 a user	Phones, patient texting and reminders built for healthcare practices
Starting price	From $15/person	From $199/mo, by quote
Six-person team	$90/mo	From $199/mo, by quote
Plans	Per user: Core $15/mo on a 12-month contract ($23 monthly); Engage $25 ($50 monthly, toll-free number, live chat); Scale $75; annual prices need 1-100 employees and a 12-month term	No final prices published; quoted by users, locations, products and phones. Plan builder: base plan from $199/mo (Call Pop, two-way texting, missed-call text, Text to Pay, mobile app, team chat, call analytics, fax, practice-software integration, with or without 2 Yealink phones); Coordinate bundle $149/mo (online scheduling, digital forms, reminders, confirmations, recall); Attract bundle $149/mo (reviews, Text Connect, 10,000 emails, 5,000 bulk texts); AI Receptionist in early access, 25% off for the rest of 2026. Pricing page tiers, all by quote: Pro (phones, reminders, two-way texting, 1,500 bulk texts/mo, reviews, email marketing, payments, no online scheduling or digital forms); Elite (3,000 bulk texts/mo, adds online scheduling, digital forms, dental insurance verification); Ultimate (15,000 bulk texts/mo, up to 15 T-85 phones, call intelligence, dental practice analytics, quarterly one-on-one training); Enterprise for multi-location practices by quote. Expert onboarding and support on every plan. Phones leased or bought; leased phones go back within 10 business days of cancelling or you pay full retail. No long-term contract required, discounts for yearly contracts; a fixed-term order is owed in full, no refunds; 30 days' notice to cancel a monthly order. No free trial
Pricing model	Paid	Paid
Free trial	—	—
Users	Per user	Quoted by users and locations
Integrations	Microsoft Teams, Salesforce, HubSpot, Zendesk	Dentrix, Eaglesoft, Open Dental, athenahealth, eClinicalWorks, AVImark, ezyVet, Cornerstone, Crystal PM, CareCredit
Team size	2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · CA	US · CA
Phone support	Every plan; plans not stated	Plans not stated
Live chat	Every plan	Plans not stated
Support hours	Phone: 24/7 · Live chat: 24/7 (pricing page), Mon–Fri, 5am–6pm MST (contact page)	Phone: Monday to Thursday 6am to 6pm MST, Friday 6am to 5pm MST
Incidents posted	7 incidents posted on Nextiva's status page, which covers all Nextiva products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by Nextiva. Status page	26 incidents posted on Weave Communications's status page in the 90 days to Oct 27, 2026; 2 marked major or critical by Weave Communications. Status page
Capterra score	4.6 / 5 from 919 reviews	Not listed
Trustpilot score	4.5 / 5 from 8,722 reviews	Not listed
Fit: Retail shop	60	10
Fit: Restaurant or café	55	5
Fit: Service business	82	70
Fit: Agency or studio	78	5
Fit: Trades or contractor	75	10
Fit: Online store	60	5
Why people pick it	Calls, texts, and video in one app Low annual price per user	Shows patient details from practice software on each call Phones, texting, reminders and payments in one app
Where it falls short	Annual price needs a 12-month contract Monthly price is much higher	Prices only from sales, and no free trial Built only for healthcare practices
	Visit Nextiva ↗	Visit Weave ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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