Aircall vs WhatConverts

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	AircallAircall	WhatConvertsWhatConverts
In one line	Cloud phone for sales and support teams, three licenses minimum	Call, form and chat tracking that ties each lead to its ad
Starting price	From $30/person	From $30/mo
Six-person team	$180/mo	$30/mo
Plans	Per license, 3-license minimum: Essentials $30/mo billed yearly ($40 monthly); Professional $50 ($70); Enterprise by quote; 1 number included, extra numbers $6/mo; unlimited US and Canada calls	Per business, month to month (no yearly price listed): Call Tracking $30/mo (calls and texts); Plus $60 (adds forms, chat and campaign reports); Pro $100 (call flows, report builder, HIPAA); Elite $160 (multi-touch attribution, lead intelligence); each includes a $30 usage credit (up to 148 calls), then local numbers $2.50, local minutes 4.5¢, toll-free numbers $3.50, toll-free minutes 6.5¢, texts 3¢, transcription 2¢/min, forms and chats 10¢ each; white label +$50/mo; agency plans for unlimited client accounts from $500/mo; unlimited users; 14-day trial
Pricing model	Paid	Free trial
Free trial	—	14 days
Users	3 minimum	Unlimited
Integrations	HubSpot, Salesforce, Zendesk, Intercom, Pipedrive, Slack	Google Ads, Google Analytics, HubSpot, Salesforce, Pipedrive, Jobber, Shopify, Calendly, Zapier
Team size	2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Every plan	Every plan
Live chat	Plans not stated	Every plan
Support hours	Not published	Email: Replies Monday to Friday · Live chat: Weekdays 8am to 6pm Eastern · Phone: Weekdays 8am to 6pm Eastern
Incidents posted	17 incidents posted on Aircall's status page in the 90 days to Oct 27, 2026; 6 marked major or critical by Aircall. Status page	0 incidents posted on WhatConverts's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.2 / 5 from 466 reviews	Not listed
Trustpilot score	3.0 / 5 from 1,094 reviews	Not listed
Fit: Retail shop	40	45
Fit: Restaurant or café	30	40
Fit: Service business	75	80
Fit: Agency or studio	82	92
Fit: Trades or contractor	55	82
Fit: Online store	75	50
Why people pick it	Deep CRM and help desk integrations Unlimited US and Canada calls	Tracks calls, forms and chats back to the ad and keyword Unlimited users on every plan
Where it falls short	Three-license minimum Add-ons cost extra per seat	Usage past the $30 credit billed on top No yearly discount, and not a phone system for staff
	Visit Aircall ↗	Visit WhatConverts ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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