CallHippo vs Aircall

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	CallHippoCallHippo	AircallAircall
In one line	Low-cost virtual numbers in 50+ countries	Cloud phone for sales and support teams, three licenses minimum
Starting price	From $19/person	From $30/person
Six-person team	$114/mo	$180/mo
Plans	Basic $0/user (pay only for numbers, free for first 6 months); Starter $19/user/mo (2-user minimum, unlimited US/CA minutes); Professional $30/user/mo; Ultimate $42/user/mo; save 3 months' cost on annual billing	Per license, 3-license minimum: Essentials $30/mo billed yearly ($40 monthly); Professional $50 ($70); Enterprise by quote; 1 number included, extra numbers $6/mo; unlimited US and Canada calls
Pricing model	Free trial	Paid
Free trial	10 days	—
Users	Per user	3 minimum
Integrations	HubSpot, Pipedrive, Zoho, Zapier, Slack	HubSpot, Salesforce, Zendesk, Intercom, Pipedrive, Slack
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Ultimate and up	Every plan
Live chat	Enterprise only	Plans not stated
Support hours	Email: 24/7 · Phone: 24×7	Not published
Incidents posted	18 incidents posted on CallHippo's status page, which covers all CallHippo products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by CallHippo. Status page	17 incidents posted on Aircall's status page in the 90 days to Oct 27, 2026; 6 marked major or critical by Aircall. Status page
Capterra score	4.4 / 5 from 694 reviews	4.2 / 5 from 466 reviews
Trustpilot score	2.8 / 5 from 688 reviews	3.0 / 5 from 1,094 reviews
Fit: Retail shop	50	40
Fit: Restaurant or café	40	30
Fit: Service business	80	75
Fit: Agency or studio	75	82
Fit: Trades or contractor	70	55
Fit: Online store	60	75
Why people pick it	Numbers in many countries Cheap entry price	Deep CRM and help desk integrations Unlimited US and Canada calls
Where it falls short	Quality complaints in reviews Per-minute charges on some plans	Three-license minimum Add-ons cost extra per seat
	Visit CallHippo ↗	Visit Aircall ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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