Quo vs CallRail

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • CallRail costs less for a six-person team.
  • Quo fits retail shop, restaurant or café, service business, online store.
CompareQuoQuoCallRailCallRail
In one lineA business number on your existing phone, with shared inboxesCall tracking that shows which ads make the phone ring
Starting priceFrom $15/personFrom $50/mo
Six-person team$90/mo$50/mo
PlansStarter $15/user/mo; Business $23/user/mo; Scale $35/user/mo, billed annually (monthly $19/$33/$47)Per account: Lead Tracking $50/mo billed yearly ($55 monthly; 5 numbers, 250 minutes); Lead Tracking Complete $95 ($105, adds forms); Lead Conversion $150 ($165); Lead Conversion Complete $195; usage beyond the allowance: local numbers $3, local minutes 6¢; 14-day trial
Pricing modelFree trialFree trial
Free trial7 days14 days
UsersPer userUnlimited
IntegrationsHubSpot, Slack, Zapier, GongGoogle Ads, Google Analytics, HubSpot, Salesforce
Team sizeJust me · 2–10 people · 11–50 people2–10 people · 11–50 people
Available inUS · CAUS · UK · CA · AU
Phone supportScale and upPlans not stated
Live chatBusiness and upNone listed
Support hoursPhone: Monday–Friday, 8 AM–5 PM PTPhone: Mon - Fri: 8:30am - 7pm EST
Incidents posted9 incidents posted on Quo's status page in the 90 days to Oct 27, 2026; 4 marked major or critical by Quo. Status page6 incidents posted on CallRail's status page, which covers all CallRail products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by CallRail. Status page
Capterra score4.2 / 5 from 64 reviews4.5 / 5 from 173 reviews
Trustpilot score4.2 / 5 from 1,109 reviews3.5 / 5 from 488 reviews
Fit: Retail shop7050
Fit: Restaurant or café6045
Fit: Service business9282
Fit: Agency or studio8588
Fit: Trades or contractor9088
Fit: Online store6545
Why people pick it
  • Clean app
  • Shared numbers and texting
  • Shows which marketing brings calls
  • Works with Google Ads
Where it falls short
  • US, Canada numbers mainly
  • No desk-phone support
  • Usage fees on top
  • Not a phone system for staff
Visit Quo Visit CallRail

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

CallRail: partner link. We may earn a commission; it never affects rankings.

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