Quo vs CallRail
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
CallRail costs less for a six-person team.
Quo fits retail shop, restaurant or café, service business, online store.
| Compare | ||
|---|---|---|
| In one line | A business number on your existing phone, with shared inboxes | Call tracking that shows which ads make the phone ring |
| Starting price | From $15/person | From $50/mo |
| Six-person team | $90/mo | $50/mo |
| Plans | Starter $15/user/mo; Business $23/user/mo; Scale $35/user/mo, billed annually (monthly $19/$33/$47) | Per account: Lead Tracking $50/mo billed yearly ($55 monthly; 5 numbers, 250 minutes); Lead Tracking Complete $95 ($105, adds forms); Lead Conversion $150 ($165); Lead Conversion Complete $195; usage beyond the allowance: local numbers $3, local minutes 6¢; 14-day trial |
| Pricing model | Free trial | Free trial |
| Free trial | 7 days | 14 days |
| Users | Per user | Unlimited |
| Integrations | HubSpot, Slack, Zapier, Gong | Google Ads, Google Analytics, HubSpot, Salesforce |
| Team size | Just me · 2–10 people · 11–50 people | 2–10 people · 11–50 people |
| Available in | US · CA | US · UK · CA · AU |
| Phone support | Scale and up | Plans not stated |
| Live chat | Business and up | None listed |
| Support hours | Phone: Monday–Friday, 8 AM–5 PM PT | Phone: Mon - Fri: 8:30am - 7pm EST |
| Incidents posted | 9 incidents posted on Quo's status page in the 90 days to Oct 27, 2026; 4 marked major or critical by Quo. Status page | 6 incidents posted on CallRail's status page, which covers all CallRail products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by CallRail. Status page |
| Capterra score | 4.2 / 5 from 64 reviews | 4.5 / 5 from 173 reviews |
| Trustpilot score | 4.2 / 5 from 1,109 reviews | 3.5 / 5 from 488 reviews |
| Fit: Retail shop | 70 | 50 |
| Fit: Restaurant or café | 60 | 45 |
| Fit: Service business | 92 | 82 |
| Fit: Agency or studio | 85 | 88 |
| Fit: Trades or contractor | 90 | 88 |
| Fit: Online store | 65 | 45 |
| Why people pick it |
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| Where it falls short |
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| Visit Quo | Visit CallRail |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
CallRail: partner link. We may earn a commission; it never affects rankings.
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