CallHippo vs Nextiva

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	CallHippoCallHippo	NextivaNextiva
In one line	Low-cost virtual numbers in 50+ countries	Business phone, texting, and video from $15 a user
Starting price	From $19/person	From $15/person
Six-person team	$114/mo	$90/mo
Plans	Basic $0/user (pay only for numbers, free for first 6 months); Starter $19/user/mo (2-user minimum, unlimited US/CA minutes); Professional $30/user/mo; Ultimate $42/user/mo; save 3 months' cost on annual billing	Per user: Core $15/mo on a 12-month contract ($23 monthly); Engage $25 ($50 monthly, toll-free number, live chat); Scale $75; annual prices need 1-100 employees and a 12-month term
Pricing model	Free trial	Paid
Free trial	10 days	—
Users	Per user	Per user
Integrations	HubSpot, Pipedrive, Zoho, Zapier, Slack	Microsoft Teams, Salesforce, HubSpot, Zendesk
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · CA
Phone support	Ultimate and up	Every plan; plans not stated
Live chat	Enterprise only	Every plan
Support hours	Email: 24/7 · Phone: 24×7	Phone: 24/7 · Live chat: 24/7 (pricing page), Mon–Fri, 5am–6pm MST (contact page)
Incidents posted	18 incidents posted on CallHippo's status page, which covers all CallHippo products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by CallHippo. Status page	7 incidents posted on Nextiva's status page, which covers all Nextiva products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by Nextiva. Status page
Capterra score	4.4 / 5 from 694 reviews	4.6 / 5 from 919 reviews
Trustpilot score	2.8 / 5 from 688 reviews	4.5 / 5 from 8,722 reviews
Fit: Retail shop	50	60
Fit: Restaurant or café	40	55
Fit: Service business	80	82
Fit: Agency or studio	75	78
Fit: Trades or contractor	70	75
Fit: Online store	60	60
Why people pick it	Numbers in many countries Cheap entry price	Calls, texts, and video in one app Low annual price per user
Where it falls short	Quality complaints in reviews Per-minute charges on some plans	Annual price needs a 12-month contract Monthly price is much higher
	Visit CallHippo ↗	Visit Nextiva ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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