Unitel Voice vs Nextiva

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Unitel VoiceUnitel	NextivaNextiva
In one line	A toll-free or local number with an auto attendant, no hardware	Business phone, texting, and video from $15 a user
Starting price	From $9.99/mo	From $15/person
Six-person team	$19.99/mo	$90/mo
Plans	Solo $9.99/mo (1 user); Team $19.99/mo (unlimited users); Office $29.99/mo (3 users, +$9.99/user); unlimited minutes on all plans; yearly billing $84/$168/$252; 30-day money-back	Per user: Core $15/mo on a 12-month contract ($23 monthly); Engage $25 ($50 monthly, toll-free number, live chat); Scale $75; annual prices need 1-100 employees and a 12-month term
Pricing model	Paid	Paid
Free trial	—	—
Users	1 on Solo; unlimited on Team	Per user
Integrations	Few; forwards to any phone	Microsoft Teams, Salesforce, HubSpot, Zendesk
Team size	Just me · 2–10 people	2–10 people · 11–50 people
Available in	US	US · CA
Phone support	Every plan	Every plan; plans not stated
Live chat	Every plan	Every plan
Support hours	Not published	Phone: 24/7 · Live chat: 24/7 (pricing page), Mon–Fri, 5am–6pm MST (contact page)
Incidents posted	We found no public status page for Unitel.	7 incidents posted on Nextiva's status page, which covers all Nextiva products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by Nextiva. Status page
Capterra score	4.6 / 5 from 67 reviews	4.6 / 5 from 919 reviews
Trustpilot score	4.8 / 5 from 511 reviews	4.5 / 5 from 8,722 reviews
Fit: Retail shop	70	60
Fit: Restaurant or café	60	55
Fit: Service business	85	82
Fit: Agency or studio	55	78
Fit: Trades or contractor	88	75
Fit: Online store	50	60
Why people pick it	Flat monthly price, not per user Vanity numbers	Calls, texts, and video in one app Low annual price per user
Where it falls short	US only Basic app compared with Quo	Annual price needs a 12-month contract Monthly price is much higher
	Visit Unitel Voice ↗	Visit Nextiva ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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