RingCentral vs Ooma Office

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	RingCentralRingCentral	Ooma OfficeOoma
In one line	Full phone system with desk phones, queues, and IVR	Business phone with unlimited US and Canada calling, no contract
Starting price	From $20/person	From $19.95/person
Six-person team	$120/mo	$120/mo
Plans	RingEX per user: Core $20/mo billed yearly ($30 monthly; 100 toll-free minutes, 25 texts); Advanced $25 ($35; 1,000 minutes, 100 texts); AI bundles by quote; free trial for up to 5 users	Per user, no contract: Essentials $19.95 (no texting); Pro $24.95 (250 texts/mo, call recording); Pro Plus $29.95 (1,000 texts/mo, call queues); one-time $29.95 activation fee
Pricing model	Free trial	Paid
Free trial	—	—
Users	Per user	Per user
Integrations	Microsoft 365, Google, Salesforce, 300+	Salesforce, HubSpot, Zendesk, QuickBooks Online, Square, Jobber, Zapier
Team size	11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · CA
Phone support	Plans not stated	Every plan
Live chat	Plans not stated	Plans not stated
Support hours	Live chat: 24/7 · Phone: 24/7 (technical support), Customer success center: Mon to Fri, 6 AM to 6 PM PST	Phone: 24/7
Incidents posted	RingCentral has a public status page. Status page	We found no public status page for Ooma.
Capterra score	Not listed	4.4 / 5 from 248 reviews
Trustpilot score	1.7 / 5 from 2,023 reviews	4.0 / 5 from 2,917 reviews
Fit: Retail shop	70	75
Fit: Restaurant or café	65	70
Fit: Service business	80	82
Fit: Agency or studio	70	70
Fit: Trades or contractor	75	80
Fit: Online store	55	50
Why people pick it	Everything a PBX did Reliable	No contract Free toll-free number on every plan
Where it falls short	More than a 3-person team needs Contracts and add-on fees	No texting on Essentials $29.95 activation fee
	Visit RingCentral ↗	Visit Ooma Office ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices