Unitel Voice vs Ooma Office
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Unitel Voice costs less for a six-person team.
Ooma Office fits restaurant or café, agency or studio.- Ooma Office suits teams past ten people.
| Compare | Unitel VoiceUnitel | Ooma OfficeOoma |
|---|---|---|
| In one line | A toll-free or local number with an auto attendant, no hardware | Business phone with unlimited US and Canada calling, no contract |
| Starting price | From $9.99/mo | From $19.95/person |
| Six-person team | $19.99/mo | $120/mo |
| Plans | Solo $9.99/mo (1 user); Team $19.99/mo (unlimited users); Office $29.99/mo (3 users, +$9.99/user); unlimited minutes on all plans; yearly billing $84/$168/$252; 30-day money-back | Per user, no contract: Essentials $19.95 (no texting); Pro $24.95 (250 texts/mo, call recording); Pro Plus $29.95 (1,000 texts/mo, call queues); one-time $29.95 activation fee |
| Pricing model | Paid | Paid |
| Free trial | — | — |
| Users | 1 on Solo; unlimited on Team | Per user |
| Integrations | Few; forwards to any phone | Salesforce, HubSpot, Zendesk, QuickBooks Online, Square, Jobber, Zapier |
| Team size | Just me · 2–10 people | Just me · 2–10 people · 11–50 people |
| Available in | US | US · CA |
| Phone support | Every plan | Every plan |
| Live chat | Every plan | Plans not stated |
| Support hours | Not published | Phone: 24/7 |
| Incidents posted | We found no public status page for Unitel. | We found no public status page for Ooma. |
| Capterra score | 4.6 / 5 from 67 reviews | 4.4 / 5 from 248 reviews |
| Trustpilot score | 4.8 / 5 from 511 reviews | 4.0 / 5 from 2,917 reviews |
| Fit: Retail shop | 70 | 75 |
| Fit: Restaurant or café | 60 | 70 |
| Fit: Service business | 85 | 82 |
| Fit: Agency or studio | 55 | 70 |
| Fit: Trades or contractor | 88 | 80 |
| Fit: Online store | 50 | 50 |
| Why people pick it |
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| Where it falls short |
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| Visit Unitel Voice | Visit Ooma Office |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
Unitel Voice: partner link. We may earn a commission; it never affects rankings.
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