Ooma Office vs WhatConverts

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Ooma OfficeOoma	WhatConvertsWhatConverts
In one line	Business phone with unlimited US and Canada calling, no contract	Call, form and chat tracking that ties each lead to its ad
Starting price	From $19.95/person	From $30/mo
Six-person team	$120/mo	$30/mo
Plans	Per user, no contract: Essentials $19.95 (no texting); Pro $24.95 (250 texts/mo, call recording); Pro Plus $29.95 (1,000 texts/mo, call queues); one-time $29.95 activation fee	Per business, month to month (no yearly price listed): Call Tracking $30/mo (calls and texts); Plus $60 (adds forms, chat and campaign reports); Pro $100 (call flows, report builder, HIPAA); Elite $160 (multi-touch attribution, lead intelligence); each includes a $30 usage credit (up to 148 calls), then local numbers $2.50, local minutes 4.5¢, toll-free numbers $3.50, toll-free minutes 6.5¢, texts 3¢, transcription 2¢/min, forms and chats 10¢ each; white label +$50/mo; agency plans for unlimited client accounts from $500/mo; unlimited users; 14-day trial
Pricing model	Paid	Free trial
Free trial	—	14 days
Users	Per user	Unlimited
Integrations	Salesforce, HubSpot, Zendesk, QuickBooks Online, Square, Jobber, Zapier	Google Ads, Google Analytics, HubSpot, Salesforce, Pipedrive, Jobber, Shopify, Calendly, Zapier
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · CA	US · UK · CA · AU
Phone support	Every plan	Every plan
Live chat	Plans not stated	Every plan
Support hours	Phone: 24/7	Email: Replies Monday to Friday · Live chat: Weekdays 8am to 6pm Eastern · Phone: Weekdays 8am to 6pm Eastern
Incidents posted	We found no public status page for Ooma.	0 incidents posted on WhatConverts's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.4 / 5 from 248 reviews	Not listed
Trustpilot score	4.0 / 5 from 2,917 reviews	Not listed
Fit: Retail shop	75	45
Fit: Restaurant or café	70	40
Fit: Service business	82	80
Fit: Agency or studio	70	92
Fit: Trades or contractor	80	82
Fit: Online store	50	50
Why people pick it	No contract Free toll-free number on every plan	Tracks calls, forms and chats back to the ad and keyword Unlimited users on every plan
Where it falls short	No texting on Essentials $29.95 activation fee	Usage past the $30 credit billed on top No yearly discount, and not a phone system for staff
	Visit Ooma Office ↗	Visit WhatConverts ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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