CallHippo vs Ooma Office
Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
CallHippo costs less for a six-person team.
Ooma Office fits retail shop, restaurant or café, trades or contractor.- CallHippo fits online store.
| Compare | CallHippoCallHippo | Ooma OfficeOoma |
|---|---|---|
| In one line | Low-cost virtual numbers in 50+ countries | Business phone with unlimited US and Canada calling, no contract |
| Starting price | From $19/person | From $19.95/person |
| Six-person team | $114/mo | $120/mo |
| Plans | Basic $0/user (pay only for numbers, free for first 6 months); Starter $19/user/mo (2-user minimum, unlimited US/CA minutes); Professional $30/user/mo; Ultimate $42/user/mo; save 3 months' cost on annual billing | Per user, no contract: Essentials $19.95 (no texting); Pro $24.95 (250 texts/mo, call recording); Pro Plus $29.95 (1,000 texts/mo, call queues); one-time $29.95 activation fee |
| Pricing model | Free trial | Paid |
| Free trial | 10 days | — |
| Users | Per user | Per user |
| Integrations | HubSpot, Pipedrive, Zoho, Zapier, Slack | Salesforce, HubSpot, Zendesk, QuickBooks Online, Square, Jobber, Zapier |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · CA |
| Phone support | Ultimate and up | Every plan |
| Live chat | Enterprise only | Plans not stated |
| Support hours | Email: 24/7 · Phone: 24×7 | Phone: 24/7 |
| Incidents posted | 18 incidents posted on CallHippo's status page, which covers all CallHippo products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by CallHippo. Status page | We found no public status page for Ooma. |
| Capterra score | 4.4 / 5 from 694 reviews | 4.4 / 5 from 248 reviews |
| Trustpilot score | 2.8 / 5 from 688 reviews | 4.0 / 5 from 2,917 reviews |
| Fit: Retail shop | 50 | 75 |
| Fit: Restaurant or café | 40 | 70 |
| Fit: Service business | 80 | 82 |
| Fit: Agency or studio | 75 | 70 |
| Fit: Trades or contractor | 70 | 80 |
| Fit: Online store | 60 | 50 |
| Why people pick it |
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| Where it falls short |
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| Visit CallHippo | Visit Ooma Office |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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