Freshcaller vs WhatConverts

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	FreshcallerFreshworks	WhatConvertsWhatConverts
In one line	Call center phone system that plugs into Freshdesk	Call, form and chat tracking that ties each lead to its ad
Starting price	From $15/person	From $30/mo
Six-person team	$90/mo	$30/mo
Plans	Free; Growth $15/agent/mo; Pro $39/agent/mo; Enterprise $69/agent/mo, billed annually; per-minute call charges on every plan	Per business, month to month (no yearly price listed): Call Tracking $30/mo (calls and texts); Plus $60 (adds forms, chat and campaign reports); Pro $100 (call flows, report builder, HIPAA); Elite $160 (multi-touch attribution, lead intelligence); each includes a $30 usage credit (up to 148 calls), then local numbers $2.50, local minutes 4.5¢, toll-free numbers $3.50, toll-free minutes 6.5¢, texts 3¢, transcription 2¢/min, forms and chats 10¢ each; white label +$50/mo; agency plans for unlimited client accounts from $500/mo; unlimited users; 14-day trial
Pricing model	Free tier	Free trial
Free trial	14 days	14 days
Users	Per agent	Unlimited
Integrations	Freshdesk, Freshsales, Zapier	Google Ads, Google Analytics, HubSpot, Salesforce, Pipedrive, Jobber, Shopify, Calendly, Zapier
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	Every plan
Live chat	None listed	Every plan
Support hours	Not published	Email: Replies Monday to Friday · Live chat: Weekdays 8am to 6pm Eastern · Phone: Weekdays 8am to 6pm Eastern
Incidents posted	Freshworks has a public status page. Status page	0 incidents posted on WhatConverts's status page in the 90 days to Oct 27, 2026. Status page
Capterra score	4.0 / 5 from 35 reviews	Not listed
Fit: Retail shop	50	45
Fit: Restaurant or café	40	40
Fit: Service business	78	80
Fit: Agency or studio	65	92
Fit: Trades or contractor	65	82
Fit: Online store	70	50
Why people pick it	Tight Freshdesk integration Free plan to start	Tracks calls, forms and chats back to the ad and keyword Unlimited users on every plan
Where it falls short	Per-minute charges add up Mainly for support teams	Usage past the $30 credit billed on top No yearly discount, and not a phone system for staff
	Visit Freshcaller ↗	Visit WhatConverts ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

Freshcaller and WhatConverts: partner links. We may earn a commission; it never affects rankings.