Dialpad vs WhatConverts

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	DialpadDialpad	WhatConvertsWhatConverts
In one line	AI call notes and transcripts on a business phone	Call, form and chat tracking that ties each lead to its ad
Starting price	From $15/person	From $30/mo
Six-person team	$90/mo	$30/mo
Plans	Dialpad Connect per user: Standard $15/mo billed yearly ($27 monthly; 1 office); Pro $25 ($35; 3-seat minimum, up to 10 offices); Enterprise by quote (100 seats); unlimited US and Canada calling	Per business, month to month (no yearly price listed): Call Tracking $30/mo (calls and texts); Plus $60 (adds forms, chat and campaign reports); Pro $100 (call flows, report builder, HIPAA); Elite $160 (multi-touch attribution, lead intelligence); each includes a $30 usage credit (up to 148 calls), then local numbers $2.50, local minutes 4.5¢, toll-free numbers $3.50, toll-free minutes 6.5¢, texts 3¢, transcription 2¢/min, forms and chats 10¢ each; white label +$50/mo; agency plans for unlimited client accounts from $500/mo; unlimited users; 14-day trial
Pricing model	Free trial	Free trial
Free trial	14 days	14 days
Users	Per user	Unlimited
Integrations	Google, Microsoft, HubSpot, Salesforce	Google Ads, Google Analytics, HubSpot, Salesforce, Pipedrive, Jobber, Shopify, Calendly, Zapier
Team size	2–10 people · 11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Pro and up	Every plan
Live chat	Every plan	Every plan
Support hours	Live chat: 24/5 (every plan), 24/7 (Pro and up) · Phone: 24 hours a day, 7 days a week	Email: Replies Monday to Friday · Live chat: Weekdays 8am to 6pm Eastern · Phone: Weekdays 8am to 6pm Eastern
Incidents posted	7 incidents posted on Dialpad's status page, which covers all Dialpad products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by Dialpad. Status page	0 incidents posted on WhatConverts's status page in the 90 days to Oct 27, 2026. Status page
Trustpilot score	4.0 / 5 from 3,226 reviews	Not listed
Fit: Retail shop	55	45
Fit: Restaurant or café	45	40
Fit: Service business	85	80
Fit: Agency or studio	80	92
Fit: Trades or contractor	70	82
Fit: Online store	60	50
Why people pick it	Transcripts and summaries Good mobile apps	Tracks calls, forms and chats back to the ad and keyword Unlimited users on every plan
Where it falls short	Pro needed for integrations Three-seat minimum on Pro	Usage past the $30 credit billed on top No yearly discount, and not a phone system for staff
	Visit Dialpad ↗	Visit WhatConverts ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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