Quo vs Freshcaller

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	QuoQuo	FreshcallerFreshworks
In one line	A business number on your existing phone, with shared inboxes	Call center phone system that plugs into Freshdesk
Starting price	From $15/person	From $15/person
Six-person team	$90/mo	$90/mo
Plans	Starter $15/user/mo; Business $23/user/mo; Scale $35/user/mo, billed annually (monthly $19/$33/$47)	Free; Growth $15/agent/mo; Pro $39/agent/mo; Enterprise $69/agent/mo, billed annually; per-minute call charges on every plan
Pricing model	Free trial	Free tier
Free trial	7 days	14 days
Users	Per user	Per agent
Integrations	HubSpot, Slack, Zapier, Gong	Freshdesk, Freshsales, Zapier
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people · 51–200 people
Available in	US · CA	US · UK · CA · AU
Phone support	Scale and up	Plans not stated
Live chat	Business and up	None listed
Support hours	Phone: Monday–Friday, 8 AM–5 PM PT	Not published
Incidents posted	9 incidents posted on Quo's status page in the 90 days to Oct 27, 2026; 4 marked major or critical by Quo. Status page	Freshworks has a public status page. Status page
Capterra score	4.2 / 5 from 64 reviews	4.0 / 5 from 35 reviews
Trustpilot score	4.2 / 5 from 1,109 reviews	Not listed
Fit: Retail shop	70	50
Fit: Restaurant or café	60	40
Fit: Service business	92	78
Fit: Agency or studio	85	65
Fit: Trades or contractor	90	65
Fit: Online store	65	70
Why people pick it	Clean app Shared numbers and texting	Tight Freshdesk integration Free plan to start
Where it falls short	US, Canada numbers mainly No desk-phone support	Per-minute charges add up Mainly for support teams
	Visit Quo ↗	Visit Freshcaller ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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